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Custodian Team Lead
2 weeks ago
**Join Our Ottawa Team**
We are a renowned luxury health and wellness group committed to delivering exceptional experiences to our members, guests, and team members. We’re redefining health and wellness by hosting elevated fitness experiences complimented by luxury amenities. Our all in one, boutique studio fitness and wellness clubs, inspire our members to sweat, recover, relax, play, and connect. We pride ourselves on our dedication to service excellence while fostering a culture of innovation and empowerment within our team. Join us as we prepare for the opening of our premier 129,000 square foot flagship location in Ottawa
**Position Overview**
As the Custodian Team Lead, you will be responsible for overseeing the cleanliness and maintenance of our luxury fitness and wellness club. You will lead a team of custodians, ensuring that all areas of the gym are maintained to the highest standards. This role requires a detail-oriented individual with exceptional leadership skills and a commitment to providing a top-tier experience for our members.
You enjoy supporting and mentoring new hires as you assist with the on-boarding and training. You support the Building Operations Manager with scheduling, ordering and inventory, safety and compliance, quality control and administrative duties.
**Duties and Responsibilities**
In addition to your role as an Custodian the duties and responsibilities of the Custodian Team Lead include:
- **Team Leadership**: Supervise, train, and motivate a team of custodians. Conduct regular performance evaluations and provide feedback and guidance to ensure high standards of cleanliness and maintenance.
- **Cleaning and Maintenance**: Oversee and participate in the cleaning of all gym areas, including fitness rooms, locker rooms, restrooms, pools, and common areas. Ensure that all cleaning tasks are completed efficiently and to the highest standards.
- **Inventory Management**: Manage inventory of cleaning supplies and equipment. Order and restock as necessary, and ensure proper storage and usage of all materials.
- **Quality Control**: Conduct regular inspections of the facility to ensure cleanliness and address any maintenance or repair needs. Implement and monitor quality control procedures to maintain a pristine environment.
- **Member Relations**: Address any member concerns or complaints related to cleanliness and resolve them promptly. Provide exceptional customer service and contribute to a positive member experience.
- **Safety and Compliance**: Ensure that all cleaning procedures comply with health and safety regulations. Maintain knowledge of and adhere to all relevant safety standards and protocols.
- **Administrative Duties**: Maintain records related to cleaning schedules, supply inventory, and team performance. Prepare and submit reports as required.
- All other duties assigned by your direct report
**To land this role you need to have;**
- At least one year experience professionally cleaning
- Certifications or workshops relevant to cleaning (WHMIS), maintenance is a definite asset.
- 1+ year’s experience working in supervisory role
- All team members must have current CPR/First Aid certification (required to have a minimum of Emergency First Aid and CPR certification) required prior to start date and must be maintained throughout employment. CPR is to be renewed annually.
- All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.
**Perks of this position include;**
- A competitive salary
- Group Health Benefits
- Complimentary individual membership
- Team Member Perks
- Complete training and development package
- Working alongside great people in a culture that fosters empowerment
- Career-defining growth and development opportunities
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.
**Licenses & Certifications**: Required
- AMA/AODA
- CPR
- First Aid
- WHMIS
