Front Desk Agent

4 days ago

Toronto, Canada The SoHo Hotel & Residences Full time

The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is a fully renovated luxury Hotel located in Toronto’s Entertainment District. We offer our guests an unprecedented Hotel experience along with the best Hotel rooms in the city.

As a Guest Services Agent, your duties include:

- Managing operations at the Front Desk including checking guests in/out, answering phone calls, assisting with guest requests, etc.
- Assist with all guest requests & ensure utmost guest satisfaction
- Create a pleasant & warm welcoming to guests
- Providing excellent guest service to internal and external clients
- Processing daily operations reports
- Ensuring that Health and Safety standards are met during the shift
- Other duties as assigned by Supervisor/Manager and General Manager

The qualifications for this position are:

- Previous hotel experience is required.
- Flexibility to work a variety of shifts including mornings, evenings, weekends and statutory holidays.
- Must possess excellent interpersonal, communication, and writing skills.
- Fidelio/opera experience is an asset.
- Must possess strong organizational and time management skills.
- Must possess an outstanding level of customer service, be punctual, well-organized and have a keen eye for detail.
- Must be guest service focused.
- Have the ability to work independently, as well as with others.
- Must be able to stand for long periods of time.

Our company has an accommodation process in place for applicants with disabilities. Accommodations are available upon request at all stages of the recruitment and selection process.

**Salary**: $20.74-$22.74 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
All employees must be fully vaccinated, PPE is provided, barriers are installed at the Front Desk

**Experience**:

- Hotel: 1 year (required)

Work Location: In person

  • Front Desk Agent

    6 days ago

    Toronto, Canada Bloor Street Fitness Full time

    Bloor Street Fitness and Boxing is hiring a friendly and professional Front Desk Agent to provide excellent service to our members, while processing in-coming requests and sign-ups. As a Front Desk Agent, you will be responsible for greeting guests and answering questions, as well as providing useful information about our facilities. You need to be...

  • Front Desk Agent

    1 week ago

    Toronto, Canada Omni Hotels & Resorts Full time

    Overview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...

  • Front Desk Agent

    2 weeks ago

    Toronto, Canada Sonesta Full time

    **Job Description Summary** The Front Desk Agent sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow. Ensure overall guest satisfaction. **Work...

  • Front Desk Reception

    2 days ago

    Toronto, Canada Royal LePage Realty Full time

    **Busy Real Estate Front Desk is seeking Professional Customer Service individual and Team Player to join our Team.** **Must be able to work 9-5 and 1-9.** **Real Estate Front Desk Experience is an Asset.** **Duties Includes**: - Greet/direct all guests and clients - Answer incoming calls - Assist agents with photocopying, printing and scanning - Take...

  • Front Desk Agent

    6 days ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: EdgeWalk Front Desk Agents manage, book, service and execute all EdgeWalk reservations and products including all cash, debit and credit card handling. Their duties include up-selling products, internal and external communication and assisting Imaging Agents. They are to maximize capacity to effectively fill all available time slots within...

  • Front Desk Agent

    2 days ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: Front Desk Agents manage, book, service and execute all EdgeWalk reservations and products including all cash, debit and credit card handling. Their duties include up-selling products, internal and external communication and assisting Imaging Agents. They are to maximize capacity to effectively fill all available time slots within the...

  • Front Desk Agent

    7 days ago

    Toronto, Canada IHG Full time

    **About us** At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people...

  • Front Desk Agent

    2 weeks ago

    Toronto, Canada Canada Lands Company Full time

    **Company**: CN Tower **Location**: CN Tower - Attractions, 290 Bremner Blvd, Toronto, ON **Employment Status**: Employee (Seasonal) Contracts may start as early as March and will go to October 31 with a possiblity of extending to early Janauary **Short Summary**: Front Desk Agents manage, book, service and execute all EdgeWalk reservations and products...

  • Front Desk

    2 weeks ago

    Toronto, Canada Calm Heart Studio Full time

    **Job Overview** **Responsibilities** - Greet and assist clients upon arrival, providing a warm and welcoming atmosphere. - Perform data entry tasks accurately, maintaining up-to-date records in our computerized systems. - Handle clerical duties such as filing, scheduling appointments, and managing correspondence. - Ensure the front desk area is organized,...

  • Front Desk Agent

    2 weeks ago

    Toronto, Canada Sonesta International Hotels Full time

    Job Description Summary The Front Desk Agent sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow. Ensure overall guest satisfaction. The ideal...