Residential Manager

Our Operations department is looking for an experienced Residential Manager to join our team for maternity leave coverage.

Our Leadership team oversees multiple program areas ranging from community-based services to residential care. Our Residential Manager is responsible for overseeing the daily coordination of services by providing supervision, leadership and direction to the assigned site and a number of employees. Our leaders guide teams to support individuals to live successfully in their homes and participate within their community. This position is responsible for ensuring that the individuals’ physical, emotional, social, vocational and health needs are met. In addition, our leaders partake in regional committees and local community initiatives, such as Community Living Month events. This is an opportunity to develop your leadership social service skills and build community capacity.
- **Qualifications**:_
- Post-Secondary school certificate, diploma or degree in social services is required. A combination of education and experience may be considered.
- Minimum 2 years’ Service Area Experience (i.e., Social Services)
- Current First Aid Certification
- TB Test
- BC Criminal Records Review Program Clearance
- Valid Class 5 Driver’s Licence; Class 4 Driver’s Licence preferred
- Use of personal vehicle required (business insurance with $3 million liability coverage)
- Proficient in MS office products, including Word, Excel and Outlook
- Experience in a management or supervisory role an asset
- **Skills**:_
- Strong organizational, interpersonal, problem-solving and decision-making skills
- Excellent written and oral communication skills
- Strong conflict resolution skills
- Skilled and familiar with Positive Intervention Strategies and redirection techniques, NVCI, SIVA or MANDT
- Excellent stress management and interpersonal communication skills
- Commitment to the Agency’s Essence of Life philosophy
- Ability to work as part of a team
- Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based services, and related provincial and community support resources is preferred
- **Abilities**:_
- Proven ability to set priorities, manage multiple responsibilities, meet timelines and work independently
- Ability to build and maintain a strong team of individuals from diverse backgrounds
- Ability to manage high behavioral environments with potential outbursts of those we support whilst working under pressure
- Ability to lead a team through difficult situations and maintain team spirit
- Ability to build strong connections with families and employees
- Ability to interact effectively and with individuals living with diverse abilities
- Ability to maintain confidentiality
- Ability to participate in a rotating on-call schedule

**HOW TO APPLY**

Please send your cover letter and resume via Indeed. Only those being considered for an interview will be contacted. An eligibility list may be created. Thank you for your interest in Integra Support Services and we look forward to hearing from you

Pay: From $34.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Service Area Experience (i.e., Social Services): 2 years (preferred)

Licence/Certification:

- BC Criminal Records Review Program Clearance (preferred)
- First Aid Certification (preferred)
- Class 5 Driver’s Licence (required)

Work Location: In person