General Manager

**About Fitness Avenue**:
Founded in 2007, Fitness Avenue is a proudly Canadian institution dedicated to serving our customers with top-tier fitness equipment and accessories. With an ethos grounded in delivering quality without needless costs, we ensure value for every hard-earned dollar spent. Our commitment extends to ensuring readily available stock across all locations, backed by a diverse range of modern merchandise. From strength training and core stability to yoga/Pilates and stretching, our expert team stands ready to guide our customers towards their fitness goals.

**Position Overview**:
As we forge ahead, Fitness Avenue seeks a proactive General Manager to lead our vibrant team, optimizing operations, and fortifying our brand promise. The role demands a vision-driven approach, ensuring every department aligns with our ethos, achieves operational excellence, and propels our growth trajectory.

**Key Responsibilities**:

- **Operational Oversight**: Guide day-to-day business operations, ensuring consistent procedural efficiency across all departments.
- **Departmental Synergy**: Champion inter-departmental collaboration, setting unified goals and ensuring timely task execution.
- **Procedural Adherence & Development**: Shape and refine company-wide SOPs. Drive process enhancements and champion adherence.
- **Performance Monitoring & Accountability**: Conduct frequent departmental assessments, instilling a culture of accountability and continuous improvement.
- **Role Review & Restructuring**: Continuously assess, modify, and optimize company roles, ensuring alignment with evolving business needs.
- **Issue Resolution & Mediation**: Steer inter-departmental conflict resolution, ensuring a harmonious work environment.
- **Training & Development**: Identify and spearhead employee training initiatives, elevating skill sets and fostering growth.
- **Vendor Negotiation**: Lead negotiations with vendors, optimizing cost structures and deriving maximum value.
- **Employee Management**: Oversee all aspects of HR, from recruitment and appraisals to role optimizations.
- **Legal & Compliance Oversight**: Ensure operational adherence to legal regulations and standards.
- **Equipment & Infrastructure Management**: Oversee the upkeep of critical company infrastructure, ensuring uninterrupted operations.
- **Strategic Growth & Planning**: Collaborate with senior leadership, shaping the future trajectory of Fitness Avenue.
- **Financial Oversight**: Monitor budgets, ensuring resource optimization and financial prudence.
- **Customer Relations**: Elevate customer service experiences, ensuring consistent customer delight.
- **Market Analysis**: Stay attuned to market shifts, ensuring Fitness Avenue remains agile and competitive.

**Qualifications**:

- Bachelor's degree in Business Administration, Management, or related field.
- Solid track record in a managerial role, ideally within the fitness, eCommerce or retail sector.
- Exceptional leadership, organizational, and communication skills.
- Analytical prowess with a solution-oriented mindset.
- Familiarity with the fitness industry is a distinct advantage.

**Benefits**:

- Competitive salary with performance-based bonuses.
- Employee discounts on Fitness Avenue products.
- Opportunities for professional growth in a dynamic setting.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M3J 2C6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Based on your experience and the responsibilities of the General Manager role, what is your salary expectation range (annual gross)? Please specify a range rather than a single figure.
- If you found significant discrepancies in inventory levels across multiple store locations, how would you approach resolving the issue?
- What type of company culture do you thrive in, and how do you contribute to fostering that environment?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- logistics and supply chain: 3 years (required)
- inventory management across multiple locations: 3 years (required)
- e-commerce and physical retail operations: 3 years (required)
- team leadership: 5 years (required)
- strategic business planning and execution: 4 years (required)
- budgeting and financial oversight: 3 years (required)
- developing and tracking KPIs and performance metrics: 3 years (required)
- overseeing customer service teams and initiatives: 3 years (required)
- implementing organizational change and improvements: 2 years (required)
- general management: 5 years (required)

Work Location: In person