Mindimooyenh Indigenous System Navigator, Phone and

**_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_**

**Why make ONWA your career choice?**
- Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. _ONWA prides itself on providing all employees with a total rewards package that is generous and supports our workforce and their family members:_
- Competitive salaries
- Paid time off at Christmas above paid vacation time
- Additional paid stat and civic holidays
- 35 hour work week and may include, remote work
- Flexible scheduling to support work-life balance
- Ongoing professional development.
- Possible reimbursement on portion of cell phone and internet expenses
- Remote work offered for various positions

**VISION**:
At the Ontario Native Women’s Association (ONWA), we celebrate and honour the safety and healing of Indigenous Women and Girls as they take up their leadership roles in the family, community, provincially, nationally and internationally for generations to come.

**SCOPE**:
The **Mindimooyenh Indigenous System Navigator, Phone and Support Worker** will assist community members with accessing vaccines in a timely, safe, and culturally appropriate manner. The Worker will support community members with booking, attending appointments, filling out consent forms (documentation), support administrative functions related to the health clinic and follow up on COVID 19 vaccine access and health related issues, across Ontario.

Reporting to the Community Development and Nurse Manager, they are responsible for answering any questions the community member may have regarding health issues and ensure the community member is able to make an informed educated decision on the health-related processes. The Mindimooyenh Indigenous Systems Navigator, Phone and Support Worker will foster and promote cross-cultural awareness and sensitivity for health practitioners.

**QUALIFICATIONS**:

- A post-secondary diploma/ certificate in health sciences/ social services with 2 years of successful working experience in providing operational support and data entry in a community health care setting and/ or in a customer service field. A combination of education and experience will be considered.
- Knowledge of the vaccination clinic process, indigenous focus health issues and experience working with Indigenous populations and communities.
- Must be dependable, able to follow instructions.
- Ability to plan, organize and manage time effectively.
- Highly motivated individual with the ability to work with mínimal supervision.
- Excellent organizational and communication skills and an ability to follow through on assigned duties.
- Friendly and approachable personality.
- Knowledge and the ability to navigate health systems and advocate for those in need.
- Demonstrated ability to establish and maintain collaborative relationships with community members, Indigenous partner agencies and mainstream agencies.
- Strong awareness of issues affecting Indigenous women and their families and awareness of available community resources.
- Effective problem-solving skills and the ability to work in a face paced environment.
- Good working knowledge of and established relationships with other service agencies, ability to network, create and maintain new relationships and partnerships.
- Ability and willingness to work flexible hours.
- Proven ability to build trusting relationships at all levels.
- Ability to effectively communicate across the organization.
- Reliable vehicle and appropriate vehicle insurance coverage with 2,000,000 liability and valid Ontario “G” class driver’s license.
- Current, valid vulnerable sector criminal records check. Valid 1st Aid/CPR.
- A cellular phone is required within this position in addition to internet access.
- Must be willing and able to work a flexible working from home arrangement if required. This may include a combination of virtual remote work in your home and in office arrangements. This will be based on operational needs and will be determined by the ONWA.
- Ability to speak an Indigenous Language is considered an asset.
- ONWA is committed on implementing measures to protect its community members, staff, and other stakeholders from COVID-19. As a result, ONWA has implemented a mandatory vaccination policy. Exemptions will be made for those with a valid medical exemption; proof of the exemption will be required.

**KEY CORE COMPETENCIES REQUIRED**:

- **Inter-cultural Competency Informed** - Understands to incorporate a personal responsibility to increase sensitivity, awareness and implementation of ONWA’s cultural teachings and organizational practices in both professional conduct and work related deliverables.
- **Indigenous Gender-Based Analysis Informed** - Understands to incorporate an intersectional approach to gender, race and discrimination and subsequent intergenerational impacts affecting Indigenous women