Caseworker - Community Outreach - (Permanent

Position: Caseworker

Program: Community Outreach

Position Type: In-scope

Employment Terms: Permanent, Full-time

**JOB SUMMARY**:
Under the supervision of the Program Manager, or designate, the Caseworker will assist in case management and connecting with participants in the community.

**DUTIES**:
Caseworker duties include the following responsibilities:

- Ensure program participants understand and follow program guidelines and expectations.
- Provide life skills development.
- Provide intensive case management - one on one case manager to participant relationship using a client centered approach.
- Connect participants to community supports.
- Provide stabilization and crisis support.
- Provide incidental problem solving and emotional support during crisis situations.
- Provide accurate written documentation.
- Role model positive behaviour and encourage and assist participants to practice self-help and non-violent problem-solving skills.
- Perform all other duties as assigned/needed.
- Maintain confidentiality.

**KNOWLEDGE, SKILLS & ASSETS**:

- Working knowledge of the Mission, Vision and Values of the John Howard Society of Saskatchewan.
- Working knowledge of the characteristics of disadvantaged persons.
- Working knowledge of Restorative Justice and Harm Reduction practices.
- Understanding and commitment to the Truth and Reconciliation Commission Calls to Action.
- Excellent communication, organizational, interpersonal, and time management skills.
- Exceptional writing and case management skills.
- Strong verbal skills and the ability to communicate professionally.
- Resourceful, flexible, and well organized.
- Professional, responsive, and a positive work attitude.
- Ability to make sound, timely, and accurate judgment while navigating crisis.
- Ability to work independently.
- Must maintain a positive relationship with clients, other staff, businesses, and government
- agencies.
- Demonstrate empathy for those impacted by the Criminal Justice System.

**QUALIFICATIONS: A combination of the following**:
**EDUCATION**:

- University Bachelor’s degree in a relevant field and/or minimum 1 year of practical experience working with individuals impacted by socio-economic issues including homelessness, trauma, addiction, mental health, poverty, and the child welfare system.

**PRACTICAL EXPERIENCE**:

- Working knowledge and experience with individuals impacted by socio-economic issues, including: homelessness, trauma, addiction, mental health, poverty, and the child welfare system.
- Working with a range of diverse clients, indiscriminate of: age, gender, sexual orientation, abilities, socio-economic status, religious preference, etc.

**_ QUALIFICATIONS_**: REQUIRED
- Valid Saskatchewan Driver’s License, insurable to drive clients in JHSS-owned vehicles.
- Criminal Record check with Vulnerable Sector dated within 3 months of start date.

**_ Capability:_**
- Computer skills with emphasis on Microsoft 365 (SharePoint, Outlook, Word, Excel, etc.).
- First Aid, ASIST, Non-violent Crisis Intervention would be considered an asset.

**ADDITIONAL INFORMATION**:
The above statements reflect general details considered necessary to describe the principal functions of the job and shall not be construed as the detailed description of all work assignments that may be inherent to the position.

Requires flexibility and should be able to work varying shifts.

Your past doesn’t need to define your future. JHSS requires a Criminal Record and Vulnerable Sector Check for all eligible employees, though the presence of a criminal record will not alone preclude employment and will be investigated to determine the circumstances and the relevance of the convictions for the position being considered in accordance with any applicable legislation.