Integration Specialist
6 days ago
Company Overview:
Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services while elevating brands through digital experience, creative content, and customer data analytics services.
Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.
Position Description:
Bridgenext has a collaborative environment and you are encouraged to work with your colleagues to share your knowledge and learn from others, as well as leverage each other’s expertise when needed.
Other responsibilities include, but are not limited to:
- Develop data integration objects and data processing flow using current tools and software;
- Act as the technical lead for initiatives that involve data translation or integration development;
- Resolve highly complex technical data communication and transformation issues;
- Design, test and implement data translation objects (maps);
- Troubleshoot technical issues related to data transformation and flow;
- Analyze customer system and data specifications and provide gap analysis; and
- Create documentation for future reference, training and support purposes.
**Workplace**: Hybrid model. Currently work is remote. Moving forward there may be onsite in Ottawa with ability to work remotely from home and travelling occasionally when required
**Must Have Skills**:
- 5+ years of experience working as a Integration Specialist implementing BMC-ITSM projects OR 5+ years ITSM project integration experience and the willingness / ability to complete BMC certification within a 6 week period
- Proven functional skills working on a variety full life-cycle ITSM projects
- Understanding of ITSM technology including but not limited to:
- ITSM Server administration, development, and tuning
- Integrating multiple products together in an enterprise architecture
- University degree or College diploma
- Ability/willingness to eventually work onsite at clients in Ottawa, ON Canada
**Preferred Skills**:
- ITIL v3 or ITIL mastery highly desirable
- Valid Government of Canada security clearance
**Professional Skills**:
- Strong ability to manage client relationships
- Excellent problem solving skills, creativity, and insight with the ability to dissolve crisis situations with clients
- Strong interpersonal, presentation and communication skills
- Comfortable in front of a technical or managerial audience
- Ability to lead a workshop or small scale training course
- Excellent written communication ability
- Creation of quality presentations, white papers, etc
- Writing the technical grids for proposal responses
- Strong analytical and overall technical skills
**Bridgenext is an equal opportunity employer**
Canadian citizens with the ability to get Security Clearance required, as this position supports Government Work
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