Guest Services Agent/night Auditor

3 days ago


Brantford, Canada TownePlace Suites by Marriott Brantford Conference Full time

Guest Services Associate

Summary:
We are currently seeking a dynamic individual to join our team as a Guest Services Associate. If you are friendly, motivated with good customer’s skills, we would like to hear from you.

Front Guest Services Associate will be required to provide guests with exceptional customer’s services in person and over the phone. You will assist guests with warm welcome and by providing information about the hotel, hotel amenities, local area information, answering any inquiries, handling guest requests and resolving issues.

Few of responsibilities:
Handle Front Desk day to day operations according to the guideline of Marriott.

Brand standards and operations procedures will be followed.

Make room reservation.

Handle cash, credit card & debit card.

Handle guest request.

Run audit reports on the system.

Ensure that all transactions and payments are posted and entered accurate

Qualification and Skill:
01 year customer services experience.

Ability to work with numbers.

Comfortable using computer i.e. Microsoft office

Available to work different shift

Available to work some night shift (11 pm - 7:00 am)

Able to work on weekdays, weekends and holidays.

Ability to stand for long periods of time.

High School Graduate.

Status: Must be resident of Canada - living in Canada and eligibility to work in Canada.

Night Audit premium 50 cents per hour after training.

**Job Types**: Full-time, Permanent

Pay: $17.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Drivers license (preferred)

Work Location: In person


  • Guest Service Agent

    2 days ago


    Brantford, Canada Holiday Inn Express & Suites Brantford Full time

    **POSITION AVAILABLE: Guest Service Agent / Night Auditor** **REPORTS TO**:Guest Services Manager** **LOCATION: Holiday Inn Express & Suites Brantford** **ADDRESS: 27 Sinclair Boulevard, Brantford, ON N3S 7X6** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent / Night Auditor are responsible to...


  • Brantford, Canada TownePlace Suites by Marriott Brantford Conference Full time

    Guest Services Associate Summary: We are currently seeking a dynamic individual to join our team as a Guest Services Associate. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Front Guest Services Associate will be required to provide guests with exceptional customer’s services in person and over the phone....

  • Night Auditor

    3 days ago


    Brantford, Canada Days Inn Brantford Full time

    Days Inn Brantford is seeking a well-organized, detail-oriented and customer-focused individual that works well under pressure in a changing environment for the position of Night Audit Supervisor. Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning...


  • Brantford, Canada Best Western Brantford Hotel & Conference Centre Full time

    **Position Title**: Guest Service Representative / Night Auditor (Back-Up) Part-Time **Reports To**: Front Desk Manager Job Summary The Guest Service Representative represents the hotel to guests throughout their stay, delivering outstanding service at check-in, during their stay, and at check-out. This role also supports night audit duties, including...

  • Front Desk Agent

    2 weeks ago


    Brantford, Canada Vrancor Full time

    **POSITION AVAILABLE: Front Desk Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Home2 Suites by Hilton Brantford** **ADDRESS: 27 Sinclair Blvd., Building 2, Brantford, ON N3S 7X6** Home2 Suites by Hilton Brantford currently has an opening for a full-time and part-time Front Desk Agent. If you are passionate about hospitality and take pride...


  • Brantford, Canada Vrancor Full time

    **Guest Service Supervisor** **Employer**:Brantford 33 Sinclair Blvd (o/a Holiday Inn Express & Suites an IHG Hotel, Brantford) **Location**:Brantford, Ontario - Onsite **Employment Type: Full-Time** **Schedule: Available to work days, evenings and weekends** **Union or Non-Union Role**:Non-Union **Job Summary** Under the general guidance of the Hotel...


  • Brantford, Canada Days Inn Brantford Full time

    **Job description** **Job Overview** **Duties**: Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning the lobby, flipping/folding laundry, stocking the housekeeping carts and ensuring the building is in immaculate condition. The Night Auditor is...


  • Brantford, Canada Strickland's Brantford GM Full time

    Strickland's is looking for a Guest Services Agent with the possibilityto join our team at our Brantford, Ontario dealership! **About Strickland’s**: At Strickland's Brantford GM we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience! We believe that...


  • Brantford, Canada Strickland's Brantford GM Full time

    Strickland's is looking for a Guest Services Agent with the possibilityto join our team at our Brantford, Ontario dealership! **About Strickland’s**: At Strickland's Brantford GM we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience! We believe that...


  • Brantford, Canada Best Western Brantford Hotel & Conference Centre Full time

    Duties: - Greet guests as they arrive and check them in using the hotel's reservation system - Provide information about hotel amenities, services, and local attractions - Respond to guest inquiries and complaints in a timely and professional manner - Process payments and maintain accurate records of guest transactions - Coordinate with housekeeping and...