Clinical Liaison, Surgery Information Program

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
- What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day- a health care spending account- a premium defined benefit pension plan- three personal days and two float days annually- three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years- career development opportunities- a collaborative values-based team culture- a wellness program- a hybrid working model- participation in- Communities of Inclusion Want to make a difference in your career? Consider this opportunity.

As part of the Sector Capacity and Performance Portfolio, the Sector Support program manages the Wait Time Information System (WTIS) which captures wait times for surgical and medical imaging (MI) cases along with MI efficiencies from facilities across Ontario. Sector Support also includes the Surgical Efficiency Targets Program (SETP) which supports the measurement and reporting of operating room performance across the province. The information from these systems is used by the Ministry of Health (ministry), Regions, facilities and other stakeholders to inform performance improvement strategies for reducing wait times and improving efficiencies for both surgery and medical imaging in Ontario.

Early and consistent clinical engagement is a core principle of Sector Support. The Sector Support program utilizes clinician experts and other key stakeholders to ensure consistent, timely, strategic clinician engagement and ensures that clinician leadership and advice is embedded within each work stream of the program. The Clinical Liaison is an integral member of the Surgery and MI Information teams. The Clinical Liaison reports to the Manager for the respective program. This individual will work with and support the team to ensure clinical expertise, advice, and stakeholder engagement is achieved within the clinical stakeholder community.

Here is what you will need to be successful:
- Lead strategic and operational initiatives aimed at capturing and using clinically relevant, meaningful data for the ministry, regions, hospital administrators, clinicians, external organizations, and patients- Lead requirements gathering with internal and external stakeholders for provincial scale project implementation- Lead, coordinate, engage, and work actively with clinical advisory panels, clinicians, facility IM/IT/decision support and other stakeholder groups to solve complex business problems and develop effective clinical policies and solutions- Facilitate expert clinical discussions as part of informing and advancing program goals or understanding system pressures, synthesizing feedback, themes, and incorporating to advance program objectives- Lead or support development of varied communications and documents, including briefing notes, clinically and/or health administrator focused communications, issues management, presentations, and business cases- Liaise and provide expert clinical guidance and leadership to other Ontario Health teams to ensure clinical relevancy- Lead, provide strategic and clinical context for large scale program projects and provincial IM/IT provincial implementation (e.g., Auditor General audit and/or WTIS Expansions)- Build and foster relationships, develop effective networks and maintain strong relationships within the healthcare community, the ministry, key Ontario Health partners and external stakeholders- Provide constructive and clinical input to guide operational and project deliverables and milestones- Provide clinically relevant recommendations to guide funding decisions, system capacity, and planning as required to the Ministry of Health; (i.e., stakeholder engagement to consolidate recommendations for new DI units, or review and provide feedback on surgical funding models based on stakeholder feedback and trends seen in the data)- Support the development of analytics modeling for resource allocation for MI & Surgery programs- Create and add clinical commentary on complex multi-year demand forecasts, wait time projections and yearly funding requirements to meet wait times targets- Design, coordinate and lead best practices and expert panel recommendation documents to support system recovery and transformation- Oversees the day-to-day line of business activities i.e., Reporting products, stakeholder meetings, development of MI & Surgical best practices, s