SAP Associate Consultant

1 week ago

Markham, Canada Hand & Stone Massage and Facial Spa Markham Full time

**Full job description**

We are looking for a dynamic individual, with great interpersonal skills, for a part-time position as a Spa Sales Associate at our well established Spa in Markham Wismer neighbourhood (Markham RD/Castlemore Ave). Key responsibilities include delivering high level of customer service, meeting sales goals, effectively managing front desk and overall operational responsibilities.

**Job Summary**

**Essential Job Functions**
- Greet clients warmly and provide them with information about spa services and treatments.
- Assist clients in scheduling appointments and managing their bookings and processing of payments
- Business growth (promotion of membership sales, services, products)
- Maintain cleanliness and organization of the spa area, including treatment rooms and common spaces.
- Prepare treatment rooms for services, ensuring all necessary supplies are stocked and ready.
- Provide support to therapists and estheticians during treatments as needed.
- Handle client inquiries and concerns professionally, ensuring a positive experience.
- Promote spa products and services to enhance client satisfaction and retention.
- Stay informed about industry trends and new treatments to provide accurate information to clients.

**Requirements**:

- High School diploma or equivalency, college/university will be an asset
- Minimum of 1-2 years customer service, sales experience
- Previous experience in a customer service role is preferred, ideally within a spa or wellness setting.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Desire to pursue a high level of customer service
- Ability to organize and set work priorities
- Ability to work both independently and collaboratively
- Ability to exercise a high level of tact, diplomacy, professionalism and confidentiality
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work various shifts, including weekends and holidays as required
- Basic knowledge of spa treatments and products is a plus but not mandatory

Join our team as a Spa Sales Associate where you can contribute to creating an inviting atmosphere for our clients while promoting relaxation and well-being

**Job Types**: Part-time

Pay: From $17.20 per hour

Expected hours: 10-20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care

Application question(s):

- Are you familiar with our location?
- How many hours per week are you looking to work?
- The spa is open Monday - Friday 10am - 8pm; Saturday 10am - 6pm and Sunday 10am - 6pm. Do you have any restrictions during any of these days / times? If so, what are they?
- Why do you think you would make an amazing Spa Sales Associate?

Work Location: In person

**Job Type**: Part-time

Pay: $17.20-$25.00 per hour

Expected hours: 8 - 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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