Career Coach

Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment & culture. Are you interested in working at an organization that is committed to excellence & adds value to the community? We offer competitive compensation, professional development & training, & opportunities for advancement. Peel has a highly diverse & rapidly growing population of more than one million people & includes Mississauga, Brampton & Caledon. Applications are currently being accepted for **2 X full-time, time-limited Career Coaches in the Employment Ontario (EO) program**.

Job Summary:
To facilitate the employment service model including: job search, job matching, placement and job retention. The objective is to deliver services to assist clients in finding and retaining sustainable employment. A strong customer service approach is essential in this position. This job is contingent on availability of funding.

Job Responsibilities:

- Conduct consultations/needs assessments with clients to identify their needs and assist them in achieving their employment goals,
- Provide assistance with training essentials identified through Employment Action Plan
- Provide clients with one-on-one support and guidance to aid them in making informed decisions regarding their employment goals (Employability Assessment Model)
- Assist clients in developing employability skills that include but are not limited to job readiness skills, job search strategies, résumé and cover letter writing, interview preparation, and workplace culture
- Provide clients with appropriate resources and information and assist them with determining employment support needs and conduct community referrals
- Administer standardized assessments to determine client interests, aptitudes, abilities and career path
- Identify placement needs and assist clients with securing a work placement according to stream
- Develop, facilitate and coordinate employment-based workshops and information sessions for clients and promote services available at Family Services of Peel and within the community
- Participate in job fairs and hiring events internally and within the community
- Support and monitor clients progressing through their Employment Action Plan and monitor at appropriate intervals
- Provide clients with support and referrals to access programs and community services
- Assess clients’ need for additional supports such as rehabilitation, financial aid and/or vocational training
- Conduct follow-ups with clients and record outcomes
- Assist clients with connecting to mentors and coaches
- Liaise with Program Manager, Family Services of Peel staff, employers, and government and community agencies to facilitate clients’ progress
- Data Management: Input and maintain internal and external databases (in accordance with funding requirements) in accordance with established timeline
- Case Management: Complete case notes and update client and employer files in accordance with established timeline
- Contract Management: Administer and monitor work placement contracts and financial aspects including wage incentives and invoices
- Prepare monthly and statistical reports
- Coordinate and monitor support services for clients based on funding requirements
- Facilitate collection of client proof of employment documentation and complete employer evaluations
- Assist in the development of workshops and evaluations
- Contribute to the development of client forms and service delivery documentation
- Participate in outreach activities and represent the Agency on committees
- Develop and facilitate community engagement activities for community stakeholders
- Assist with the development of promotional material and communications to employers and clients
- Coordinate with community partners to develop and deliver workshops
- Career Coaches will assist with the development of a marketing and outreach strategy to support client placement and employment, as required
- Foster relationships with employers working with clients
- Support work placements according to streams
- Conduct cold calls with employers and community partners, as needed
- Assist in organizing information sessions, networking, professional development and career related activities for clients and employers
- Work with Job Developer to provide direct job matching for clients
- Monitor work placements of clients in employment
- Collaborate with key employers to market and recruit through community initiatives
- Participates in team meetings and provides input and ideas for improving services
- Contributes to team assignments and projects
- Shares in handling workload for positive results
- Works collaboratively and effectively with all members of the employment programs
- Maintains the strictest confidence for all matters related to work in the Agency in accordance with relevant agency policy and practice
- Participates in orientation and training of new employees or students
- Monitors requ