Retail Sales Associate

**Norwood Home Hardware **is currently seeking a mature, hardworking and customer-focused individual to join our team as a **Retail Sales Associate** in a **full-time, permanent** role. This position comes with health & dental benefits and store discount.

**DUTIES / RESPONSIBILITIES**:

- Ensure customers are greeted promptly as they enter your department.
- Determine customer’s needs by asking open-ended questions.
- Communicate product knowledge to the customer as appropriate, or locate an Associate with product knowledge to assist customer.
- Assist customers in locating and comparing merchandise.
- Assist customers with finding all items needed to complete their project.
- Create attractive in-store displays.
- Be familiar with items in stock, including product use and operation.
- Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor.
- Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc.).

**QUALIFICATIONS & EXPERIENCE**:

- One year of previous retail sales experience required.
- Ability to work a flexible schedule including days, evenings, weekends and holidays.
- Excellent customer service skills.
- Ability to work well in a fast-paced retail environment.
- Excellent mathematical skills.
- Comfortable working with computers.
- Willingness to learn.
- Excellent communication skills.
- Ability to work co-operatively in a team atmosphere.
- Excellent decision-making ability and problem-solving skills.
- Willingness to continually develop professional skills and knowledge base.
- **Please note**: Reliable transportation is essential.

**We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.**

**Job Types**: Full-time, Permanent

**Salary**: $15.50 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Weekend availability

**Experience**:

- retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)