Information Technology Manager

2 weeks ago

North York, Canada Wireless DNA Inc. Full time

**Role responsibility**
- Maintaining security by monitoring the systems for potential vulnerabilities, identifying risks, and proactively taking action to mitigate them.
- Manage IT support team and oversees service desk, investigate and resolve root cause issues, help support team with Office 365 administration/head office support. Troubleshooting problems and proactively increase overall efficiency of the IT department.
- Coordinating technology installations, upgrades, and maintenance. Manage deployment of new IT systems/platforms and cloud services.
- Manage IT asset inventory and movement, licenses inventory and usage.
- Testing, troubleshooting, and modifying information systems so that they operate effectively.
- Manage various retail IT projects, including new retail store opening/upgrades.
- Enforce various IT policies, for compliance and governance purposes.
- Developing data backup systems and disaster recovery contingencies.
- Staying up to date with new IT developments in the industry.

**Skills required.**
- Bachelor’s degree in information technology, computer science, software engineering, or a related field.
- Proficiency with Microsoft 365 platform, Microsoft Power Platform, Cloud PC, Azure, Azure AD, Microsoft Intune, MS Teams
- Proven experience in managing IT infrastructure and services and evidence a professional track record of effective technical management.
- Experience with computer networks, network administration, and network installation.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail oriented.
- Excellent analytical and problem-solving skills.
- Flexible working hours.
- Experience with Cisco OpenDNS, Microsoft Dynamics /BC, Meraki is assets.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Information Technology: 5 years (preferred)

Work Location: One location

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