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Night Auditor

2 weeks ago

Toronto, Canada Holiday Inn Toronto International Airport Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**:
Welcome to the vibrant Holiday Inn Toronto International Airport, where excitement and comfort collide Boasting 451 rooms and owned by Easton's Group of Hotels, we're just minutes from Pearson Airport. Indulge in our expansive restaurant and bar and explore over 20,000 square feet of versatile banquet space.

**Benefits**:

- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- RRSP / Deferred Profit-Sharing Plan
- Onsite Gym/Pool
- Career Development
- Hotel Discounts at IHG and Easton’s Group of Hotels properties.

**Overview**:
Ready to join our team at Holiday Inn Toronto International Airport as a Night Auditor? Keep the hotel's financial heartbeat strong by meticulously balancing income and expenses throughout the 24-hour operating cycle. It's your chance to ensure every penny counts while guests rest easy, knowing their stay is in capable hands.

**What you will be doing?**
- Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
- Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
- Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during overnight hours if a system fails or issues occur.
- Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Balance and audit for accuracy of all room and tax charges, cashier’s reports, and guest and house accounts.
- Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.

**QUALIFICATIONS AND REQUIREMENTS**
- High School diploma or equivalent plus some customer service experience. Some college preferred.
- Carrying, lifting, pulling or pushing items weighing up to 50 pounds
- Communication skills are utilized a significant amount of time when interacting with the other hotel staff and hotel guests.
- May be required to work nights, weekends, and/or holidays.

**The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.