Motelier

We're a completely renovated & updated small boutique motel (15 guest rooms) in Grand Bend Ontario that's upscale yet unpretentious, fresh & fun...and we're looking for great people to join our team this summer

Do you love making fun cocktails and drinks and serving guests?

Do you love to make people feel welcome and at home, appreciated and at ease? Do you practice meticulous attention to detail, and are you as good with computers, technology and administrative paperwork as you are with people? Does it make you feel great to see your customers happy, especially when it’s thanks to you having made their experience exceptional, smooth and memorable?

Are you a positive, supportive team player who prides themselves in going the extra mile?

If so, we’d love to meet you

We are looking to hire a talented, confident and upbeat individuals to serve as a part-time Moteliers ensuring that our boutique motel delivers top-notch customer service to every single one of our guests.

Hours of work will be approximately 8-4pm or 4-8pm or 4-10pm

Responsibilities include but are not limited to:

- Providing exceptional and outstanding customer service including check-in, check-out, concierge
- Making drinks and serving customers on the patio
- Tending to guests' questions and providing exceptional customer service
- Ensuring that the front desk and reception area is kept clean and organized
- Reporting any issues, repairs & maintenance needs to the General Manager as applicable.
- Ensuring that all guest rooms and common areas are 100% clean and presentable for new guest
- Cleaning & sanitizing all guest rooms and motel common areas, including sweeping, vacuuming,
- mopping, surface cleaning and deep cleaning as needed such as windows, light fixtures, baseboards etc
- laundry
- Ensuring rooms are stocked with proper supplies
- Rearranging furniture and re-staging of guest rooms
- Delivering room supplies as requested by guests

Qualifications:

- Smart serve certification is required
- a good understanding of procedures and practices in the hospitality industry

(ideally a min. of 1-2 years experience)
- experience with WebRez Pro; comfort with POS systems and basic financial record-keeping
- comfort, confidence & competence using Google Docs/Drive, MS Office Suite, and computer hardware/software in general
- excellent organizational and time management skills, and meticulous attention to detail
- friendly disposition and the ability to provide exceptional customer service
- strong written and verbal communication skills
- be adaptable and flexible with duties and scheduling

**Job Type**: Part-time seasonal - starting April or May 2025 ending Sept 2025 with the possibility of extending to October 2025

Part-time hours: 10-35 per week

**Salary**: $17 - $20 per hour

**Job Types**: Part-time, Seasonal

Pay: $16.55-$19.00 per hour

Expected hours: 10 - 20 per week

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person