Dining Car Waiter/waitress

**Work Site Environment**:

- Cold/refrigerated
- Hot
- Noisy

**Work Setting**:

- Restaurant
- Pub
- Bistro

**Tasks**:

- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service

**Computer and Technology Knowledge**:

- Electronic cash register
- Point of sale system

**Work Conditions and Physical Capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Work under pressure

**Personal Suitability**:

- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player

**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?

**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- Team building opportunities
- Parking available
- Variable or compressed work week