Transfer Driver

McInnis & Holloway Funeral Homes, a family-owned company that has been part of the Calgary community and leader in the funeral services industry for over 120 years, is seeking a dedicated and professional **Transfer Driver** to join our dynamic and growing team. This position requires exceptional customer service skills, empathy and compassion assisting families with their loved ones during their time of loss.

**This role works a 4-days on, 4-days off schedule with 12-hour shifts. The schedule rotates between 4-weeks of days, 7:00 am - 7:00 pm, and 4- weeks of nights, 7:00 pm - 7:00 am.**

With 10 locations in the Calgary area and a staff of over 130 amazing people, this role offers plenty of variety in day-to-day tasks, a positive work culture, and a supportive team environment.

**What You’ll Do**:
Properly receive and bring into our care those who have passed away at their home or an institution (hospital, nursing home) and have been entrusted to us. Deliver a family’s loved one in a casket from our Care Centre to one of our Funeral Homes or Crematoriums. Deliver a family’s loved one in an urn from our Crematorium to one of our Funeral Homes. A high attention to detail and accuracy is required for this position. Job duties must always be performed with the company mission and values in mind, while also following all company policies and procedures.

**Position Duties**

Receiving decedents from place of death and transferring them into our care with dignity and respect

Caring for decedents, preparing them for transfer and using a stretcher for transport to safekeeping at our private facility

Delivering decedents’ caskets or urns to the place of service

Driving in and around Calgary and surrounding area in a professional manner

Setting up for identification viewings or visitations

Deliver important, confidential documents to our funeral home locations

Deliver flower arrangements for services

Wash and clean transfer vehicles, and Care Centre

Assist with funeral services as required

Other duties as assigned

**What You Bring**:
Professional, kind, and caring demeanor

Current Class 5 (non GDL) driver’s license with a driver’s abstract with six or less demerits

Clean driving record and insured for a minimum of 3 years

Previous 3 years of claims experience letter/statement from your insurance provider

Must be comfortable working with the deceased entrusted into our care and their grieving families

Physically able to undertake the demands of the position - bending, reaching, pushing, pulling

Able to lift and carry up to 75 kg and move a casket

Flexible working weekends, 12-hour shifts, day and night shifts, public holidays

Able to manage, assign and prioritize daily tasks for completion

Strong work ethic, reliable, punctual, honest

Ability to work alone or in a team environment

Strong attention to detail and effective problem-solving skills

Excellent oral and written communication skills.

Computer skills in Microsoft Office, Outlook, Teams, MS Planner and Google Docs

Knowledge of iPhone use

Must be comfortable wearing the company uniform, PPE and maintaining professional grooming standards as set forth by the company

Strong customer service skills

Sensitivity to cultural practices

A clear background check (Security Clearance)

Availability to work all shifts as scheduled, including weekends and holidays with the ability to work past scheduled hours as required to meet the needs of the families we serve

**What We Offer**:
Starting wage of $20.50/hour

Participation in the company quarterly bonus plan - up to 10% of base earnings

Amazing benefits package including a drug card, dental, vision, travel, paramedical services, etc. after three months.

KUDOS recognition & rewards program

Start accumulating paid vacation days from the first day of employment

RRSP program with $1,000 and $1,500 company contributions

Matching savings plan

Paid sabbatical

Company-provided uniforms including footwear, drycleaning, and shoe polishing

Opportunities for professional growth and development

Company events

Employee referral bonus program

A warm, welcoming, positive company culture