Account Specialist

**Electronic Products Recycling Association (EPRA)** is a recognized, industry-led, not-for-profit organization that operates regulated recycling programs across Canada. We provide environmental compliance programs for manufacturers, distributors and retailers of electronics and represent the largest network of qualified processors and drop-off locations in Canada. Our mandate is to ensure end-of-life electronics are handled in a safe, secure and environmentally-sound manner.

We currently have a new opening for an **Account Specialist** (Field) based out of our Mississauga head office located at 5750 Explorer Drive.

This is a full-time, permanent position ideally suited to a recent graduate.

**Role Overview**:
The **Account Specialist** (Field) will be responsible for developing a network of service providers across the province of Ontario that deliver operational and customer support services, freight movement and roll off bin services. This position will contribute to overall business objectives by meeting or exceeding Recovered Resource Targets (RRTs) in the most cost-efficient manner.

**Key Responsibilities**
- Establish thorough knowledge of the electronics recycling industry to be able to confidently sell its features and benefits
- Build and maintain effective business relationships with current service providers
- Monitor day to day operations of the service provider network against regulatory requirements through periodic site visits to rural/remote areas of the province
- Identify and prospect new potential service provider opportunities by developing sales leads and cold calling in underserviced areas
- Effectively answer program questions, offer suggestions and overcome objections of potential prospects
- Quote pricing and negotiate terms of service agreements with providers
- Collect recyclable material for processing from EPRA and partner sites as required
- Set up and maintenance of client accounts, process transactions and performance reporting
- Participate in promotional activities/events that increase brand awareness
- Collaborate with internal departments to investigate, address and resolve customer issues
- Stay up to date with relevant laws, regulations, and industry standards
- Travel within the province of Ontario is approximately 25%

NOTE: This role must be available on call as needed to resolve issues
- Holds a post-secondary degree/diploma ideally in Business, Political Science, Environmental Studies or a related discipline
- Dynamic and outgoing personality
- Understanding of or interest in learning about Ontario’s Circular Economy and the recycling industry
- 1 - 3 years of experience selling to and supporting end users, working with municipalities is a plus
- Solid MS Office skills (Word, Excel, Outlook, Power Point and Access)
- Highly organized with a strong attention to detail
- Excellent communication and presentation skills
- Self-motivated and results driven with a can-do attitude
- Natural at relationship building and consultative sales
- Analytical problem solver and critical thinker
- MUST have valid Ontario Driver’s licence and use of a reliable vehicle.
- English/French bilingual is a definite asset

Remuneration includes company-paid benefits, RRSP matching program, flexible work arrangements, reimbursement of travel expenses and professional development opportunities.

It’s impossible to imagine a world today without electronics.

Come and be a part of the recycling solution
- EPRA is committed to providing an inclusive, equitable and accessible environment. Our goal is to attract and retain highly talented employees from diverse backgrounds. We are committed to providing accommodation to applicants throughout the recruitment and hiring process._

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Language**:

- English fluently (required)
- English (required)

Licence/Certification:

- Ontario Driver's License (required)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in Mississauga, ON

Application deadline: 2025-03-10