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General Manager

2 weeks ago

Bedford, Canada The Chickenburger Full time

**About Us**

**Company Background**
The Chickenburger, owned by Micco Companies, is a cultural icon and a must-stop destination for guests from around the world. Celebrating 85 years of continuous operation, it remains a cherished gathering place, recognized for its timeless charm and community spirit. Micco Companies is a family-owned enterprise with a diverse portfolio spanning restaurants, retail hospitality, fitness, warehousing, logistics, real estate, cannabis, and beverage alcohol. Guided by its three pillars—investing in people, investing in small business, and investing in communities—Micco Companies has over 350 dedicated employees who share a commitment to growth, exceptional service, and making a positive impact.

**Position Overview**

**Primary Duties and Responsibilities**
- **Customer Service Excellence**: Lead efforts to improve customer service and enhance the overall dining experience.
- **Operations Management**: Ensure consistent operational excellence across all aspects of restaurant management, including food preparation, cleanliness, and service quality.
- **Financial Management**: Track and analyze financial performance metrics to identify areas for improvement and drive profitability.
- **Team Leadership**: Build and lead a high-performing team, focusing on morale, accountability, and professional development.
- **Brand Preservation and Innovation**: Balance preserving the historic identity of Chickenburger while implementing changes to attract a younger demographic.
- **Community Engagement and Sales Focus**: Develop strategies to build stronger relationships with the local community and increase sales.
- **Innovation and Adaptability**: Stay informed about industry trends and implement innovative initiatives to rejuvenate the business.

**Qualifications**
- Minimum of **7 years** of experience in restaurant management, with a proven track record of success.
- Bachelor’s degree in business administration, Hospitality Management, or related field (preferred).
- Strong leadership and team-building skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, with a customer-centric mindset.
- Financial acumen and experience with budgeting, financial planning, and cost management.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Passion for the restaurant industry and a commitment to delivering exceptional customer experiences.

**Benefits**
- Performance-based bonus plan
- Staff discount of 20% at our liquor stores (Westside, Harvest, and Rockhead)
- Free membership to Palooka’s Executive Fitness
- Additional partner discounts (Ok Tire, Eastlink Mobile)
- Discounted food at Chickenburger/Chicken Little
- Opportunities for additional leadership and culinary training
- Dental care
- Extended health care
- On-site parking
- Travel expense reimbursement
- Store discount
- Vision care
- Employee and family assistance program

**Working Environment**
- Fast-paced restaurant settings across multiple quick-service locations.

**Schedule**
- Availability to work flexible hours, including evenings and weekends as needed.

**Ability to Commute/Relocate**
- Main place of work is Bedford, Nova Scotia. Must be able to reliably commute within Bedford.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Bedford, NS B4A 1E3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Restaurant management: 7 years (required)
- Leadership: 7 years (preferred)

Work Location: In person

Application deadline: 2025-01-20