Shuttle Driver

**What's Cool About This Job?**
- Free ziplining and climbing
- Paid lunches
- Great staff events
- Did we mention free ziplining and climbing?
- Full and part-time hours are available and can change depending on your needs
- Fantastic opportunities for career progression, many of our Supervisors and Managers were frontline staff

This position has an anticipated start date of May/June 2025.

**Summary**

Shuttle Drivers are responsible for providing safe, efficient, and enjoyable transportation for guests and team members travelling to and from the Zipline landing area. Serving as essential ambassadors of the WildPlay brand, they take pride in their professionalism and consistently go above and beyond to ensure a positive and memorable experience for everyone they transport, contributing to the overall guest experience.

To succeed as a Shuttle Driver, you bring a positive, patient, and dependable attitude to every journey. You excel at making others feel welcome and use strong communication skills to interact effectively with both guests and team members. You're proactive and take initiative when required. As a team player, you collaborate seamlessly with others to enhance the guest experience and embody WildPlay’s commitment to safety, service, and unique experiences.

**Responsibilities and Duties**

The Shuttle Driver's responsibilities include but are not limited to:

- Driving safely and responsibly
- Being prepared for all road conditions
- Respecting fellow employees, equipment, and customers
- Pre and post trip checks of the shuttle each time it is used (emphasis on ensuring adequate fluid levels)
- Completion of all applicable paperwork required, including vehicle inspections
- Maintaining radio contact with the use of proper radio protocol
- Management of passenger behaviour by quickly and effectively solving problems
- Maintaining a clean shuttle
- Report unsafe conditions and any injuries
- Being thoroughly knowledgeable in promotions across the company
- Soliciting feedback and experiences from guests, and relaying important feedback to the Leadership Team

**Required Qualifications and Skills**

The Shuttle Driver must possess the following qualifications, skills and attributes:

- A valid Ontario full G driver’s licence
- Excellent driving skills and abilities
- Capable of driving a variety of equipment (ex: Kawasaki mule, John Deere tractor, golf cart)
- Ability to consistently deliver high standards of work in all weather conditions, including persistent heat, sun, humidity, and temperature changes
- Organized, punctual, and reliable
- Patient, pleasant, and helpful
- Strong verbal communication skills
- A team player with the ability to handle multiple tasks in a fast-paced environment
- Highly motivated, energetic, and reliable
- The ability to maintain a positive attitude
- Friendly, outgoing personality and proactive nature.
- Must be able to walk 500 metres
- Demonstrated experience of excellence in customer/guest service & interaction
- Physical demands may include carrying and lifting Zipline equipment, frequent walking/ standing, sitting and possible bending/twisting/kneeling
- Note:_ On-the-job training will be provided upon employment._

**Work**Department**

Shuttle Drivers fall under the Element Department. They report to the Landing Supervisor, Element Supervisor, and Park Management.

**Work S**chedule**

This is classified as a seasonal position. Our peak season typically runs from May to October, depending on the weather and the needs of the business. Specific employee contracts can be flexible and adaptable to individual availability.

During the season, Shuttle Drivers work a flexible schedule of full-time and part-time employment. This includes working evenings, weekends, and holidays.