Employee Experience Specialist

Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for an **Employee Experience Specialist.**
- *Hybrid work arrangement._

**About this Opportunity**

In partnership with our people managers and the People & Culture Team, the Employee Experience Specialist will actively execute full cycle recruitment and provide HR Generalist support to day-to-day human resources activities, HR related topics, projects and organizational initiatives.

**In this role, your key responsibilities will include**:
**Talent Acquisition**
- Responsible for full cycle recruitment which includes but is not limited to advertising to create a qualified diverse pool of applicants, screening, assessing, coordinating and conducting interviews, reference checking, background checks, contract development and presentation.
- Collaborate with Employee Experience Business Partner and people leaders on proactive recruitment planning.
- Provide exceptional customer service to internal stakeholders including a high level of communication on the process and status of open positions.
- Prepares and analyses data to assist in continually improving the recruitment process; identifying trends; recognize challenges and recommend effective strategies.
- Stay informed on trends, best practices, legislative updates and their impact upon attraction and retention of talent.

**Onboarding/Off boarding**
- Organize and carry out onboarding for new employees and off boarding of exiting employees.
- Continually identify and implement ideas to improve onboarding experience for new hires, including development of Buddy program, check-ins and update as required.
- Conduct exit interviews for exiting employees.
- Identify the common trends emerging out of exit interviews and sharing analytics for improvements.
- Research best practices and ensure improvement in processes.

**Human Capital Management System & Analytics**:

- Participate in the development, coordination, implementation and maintenance of the Human Capital Management (HRIS) tool.
- Develop HCM resources and training for employees and people leaders.
- Support all staff with set up of their HRMS account, inquiries and troubleshooting.
- In collaboration with the Director, People and Culture and Employee Experience Business Partner, oversee reporting and analytics of key metrics for talent management.

**HR Administration & Employee Experience**
- Provide HR Generalist support to day-to-day human resources activities which could include employee relations, advice and counsel to people leaders on HR issues and partnering with other People & Culture team members on HR related initiatives.
- Provide general, ongoing support to employees, members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC.
- Other duties as assigned.

**Requirements**:

- Post-secondary university degree, college diploma, or college certificate with an emphasis on Human Resources or Organizational Behavior.
- Minimum of 4 years of experience in a variety of functional areas including talent acquisition, employee engagement, training and development, performance management, compensation and disability management
- Working knowledge of ADP and various modules and reporting functions.
- Superior communication, customer service and problem-solving skills.
- Ability to establish and maintain collaborative, credible and trusting relationships and partnerships with individuals across the organization.
- High level of personal integrity and respect for confidentiality.
- Ability to exercise sound judgement.
- Desire to contribute effectively to a growing diverse team as well as work successfully independently.

**Assets**:

- CHRP designation or working towards obtaining.
- Experience working in a non-profit or volunteer environment.
- French language skills/fluency (and any other language spoken in Canada).

**Starting Salary: $55,231 annually**

*Salary based on location, Greater Toronto Area

**This position will remain open until filled. Interviews will be conducted on a rolling basis.**

**Job Types**: Full-time, Permanent

**Salary**: $55,231.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M4S 1A3