Bellperson (Full-time)

**What we'll offer you**:
At the Sheraton Toronto Airport Hotel & Conference Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.
- Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care, and more.
- Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.
- A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.
- World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

**What you'll do**:
You’re a perfect fit for the role of Bell Person if you welcome the challenge of being part of a team that elevates the experience for guests. You are excellent at providing warm, genuine customer service to both guests and your fellow associates in all departments.

**The responsibilities of this position include**:
To meet and greet guests, providing a guest experience that is consistent with Sheraton standards.
- To greet guests in a friendly and personable manner.
- To unload and deliver luggage to the guest’s room as well as retrieve luggage from the guestroom(s), upon request.
- To deliver packages, mail and documents to occupied guestrooms upon arrival.
- To answer phones within three rings.
- To stay current on local events and traffic reports.
- To provide correct information on Hotel and surrounding area to guests.
- To maintain a clean and organized lobby and Hotel entrance.
- To maintain the traffic flow at Hotel entrance.
- To provide guests with claim tickets for every item stored.
- To provide guests with transportation using only authorized and licensed vehicles.
- To respond to guest concerns and issues, using the LEARN process.
- To maintain a neat and organized storage area for storage of guest belongings.
- Other duties assigned by Management.
- **What you'll offer us**:
We are looking for a dynamic, energetic individual who wants to learn and thrives in a fast-paced environment and fosters a culture of respect and positivity.
- **Requirement : Must have a Full G Drivers License**:

- Minimum of one year current related work experience.
- Excellent verbal and written communication skills required.
- Previous customer service experience preferred.
- Work well under pressure in a fast-paced, constantly changing environment.
- A professional team player, who is well-organized and able to work on own initiative.
- Able to lift up to 50 pounds.
- Able to work a variety of shifts including mornings, evenings and **weekends are mandatory. Shifts range** **from 6:30am -3:00pm to 3pm -11:30pm**

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed

Application question(s):

- Are you legally eligible to work in Canada?

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Full G Driver License (required)

Work Location: In person