Quality Assurance Consultant

**Number of Positions**:2

**Language**: This role operates in English.

**Work Model**:Hybrid

**Additional Information**:
The work location for this role is flexible to Toronto, Guelph, Waterloo, and Ottawa.

The Emerging Business Model (EBM) Tech team exists to deliver proactive embedded products that delight customers and partners in their moment of need. We design, build, and deliver digital first platform and services that enable data differentiated and hyper-personalized insurance propositions within ecosystem partners’ experiences. When you join this team, you’ll instantly become a key member of an agile, energetic, and ambitious digital platform engineering team. If you like the idea of engineering innovation at scale through digital, analytics, automation and contributing to a wide variety of next-gen integrated propositions, we think you’ll love working at EBM Tech.

**What you’re responsible for**:

- Developing and documenting test strategies that will ensure defects are found, fixed, and retested as efficiently and effectively as possible.
- Detailing test focus areas based on risk, roles and responsibilities for all levels of testing, and environments/equipment/tools required.
- Consulting and providing direction for other project teams in terms of test strategy and approach.
- Creating and maintaining the test schedule, project and resource plans, including estimates on future project development and resource planning and management.
- Overseeing the following types of testing: functional, integration, system, regression, risk based/mitigation and user acceptance testing (using manual or automated methods/tools as appropriate).
- Tracking and reporting on testing progress against schedule, and adjust task assignments to compensate for variances.
- Researching and implementing new or improved testing/quality assurance methods, processes, and tools, customizing methods to suit the needs of each project within the program.
- Interfacing with project managers, business systems analysts and systems developers to ensure quality assurance needs are met, to influence their workflows to strengthen quality assurance processes, and to act as a communication liaison across multiple projects/entities to optimize communication channels and successfully resolve quality issues.
- Training, mentoring and/or directing quality assurance analysts on industry best practices pertaining to quality assurance, including vendor course and training evaluations.
- Monitoring results of other quality assurance team members and providing feedback on individual performance on an ongoing basis.
- Leading the quality assurance effort on complex projects that span teams/entities.

**To be successful**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- You have a degree or diploma in Information Technology or Computer Science, along with at least 8 years' relevant experience in test planning and designing test documentation, or equivalent combination of education and experience.
- You have significant understanding of project lifecycle, testing methodology, and automation testing tools knowledge.
- You have a proven ability to lead test initiatives involving concurrent releases and/or multiple versions of the same code.
- You are an expert in the use and understanding of testing tools and techniques.

**What to expect**:

- You will travel occasionally.
- Extended work hours may be required.

**What we offer**:

- Training and development opportunities to grow your career with one of Canada’s Best Employers.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

Additional pay:

- Bonus pay

**Benefits**:

- Paid time off
- Wellness program