DevOps Specialist

Company Description
- MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy)._
- Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative._

**Job Description**:

- The person in this role can be located anywhere in Canada.

As a DevOps Specialist (SRE) you will play a crucial role within the R&D and Innovation department and will be called upon to extensively collaborate with the product-aligned and core architecture teams. The highly sensitive nature of health and medical systems expertise makes it so that the availability and reliability of our systems are of paramount importance to MEDFAR.

The goal of the Site Reliability Engineering (SRE) team is to enable all other teams in MEDFAR to deliver work with substantial autonomy. The SRE team recognizes that the teams in the periphery are the ones through which the organization achieves its mission so it collaborates closely with all team members across the whole organization to help them achieve better outcomes and to provide them with the tools and technologies that will enable these outcomes. The SRE team is the team accountable for the operation, resilience and backup of the organization’s tools, products, data and services.

**Main Responsibilities**
- Define the service level objectives of our production systems and ensure that adequate resources are available to meet these requirements.
- Refine and extend current monitoring capabilities to track essential service-level indicators and ensure visibility of these metrics.
- Improve our infrastructure and software by collaborating extensively with the core architecture and product-aligned teams to identify and deliver improvements that enhance site availability through scalable, secure, and resilient architectures.
- Define and execute test plans that aim to ensure the robustness and resilience of our infrastructure and software systems.
- Improve the existing communication channels between departments to ensure defined SLAs are understood and help manage the expectations of all parties.
- Become part of the “balanced on-call” team in order to keep services available and reliable.
- Manage incidents and emergency response, track outages, ensure data integrity and participate in release management to promote safe, efficient and rapid deployments.

**Qualifications**:

- University Diploma in IT, software engineering or a related field.
- 5+ years of experience in site reliability engineering, system administration, DevOps or related software engineering roles.
- Extensive knowledge of Microsoft Azure specifically with high-reliability architecture and security hardening.
- Extensive experience with CI/CD processes and Azure Devops pipelines.
- Mastery of PowerShell.
- Experience working with Terraform or another IaC framework, an asset
- Ability to communicate in English. Working proficiency in French an asset.

Additional Information
**Why join MEDFAR (QC & BC)?**

Joining the ranks of MEDFAR means working in a dynamic environment where trust, innovation, quality, and client success guide our days. At MEDFAR, we promote efficiency and excellence in healthcare by offering the most efficient electronic medical record (EMR) on the market.
- Remote work (hybrid).
- Entrepreneurial culture.
- Performance-based bonus to all employees.
- Generous group insurance coverage.
- Training budget for each employee (1500$).
- Flexible hours (work-life balance).
- Paid time off is offered during Christmas (the equivalent of one week).
- Social and sports activities.
- Dynamic and multicultural work environment.
- Our office in Montreal (QC) is accessible by public transit and is a short walk from Peel and Bonaventure metro stations.
- Our office in Burnaby (BC) is accessible by bus or by car and there is free parking on the premises.