Front Desk Supervisor
1 week ago
Reception tasks:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Occasionally replacing receptionists in case of emergencies
Night auditor tasks:
- The auditor will be in charge of verifying the worksheets of the current day's employees.
- Preparing the worksheets for the following day.
- Verifying time cards and entering them into an Excel worksheet in preparation for salary payments.
- Implement new front-desk policies
- Answer and followup customer requests
Schedule:
The night shifts are from 23:30 to 7:30. a standard week could be 3 or 4 night shifts,1 or 2 Daytime shifts. The schedules are usually fixed and rarely vary except due to particular circumstances.
Wages:
**Requirements**:
- Experience in customer service is a must
- Communication proficiency in French and English
- Available every day of the week (including weekends)
- Management experience is a plus
- Intermediate computer usage capabilities
- Strong sense of responsibility
- Professionalism
- Organization
- Handles pressure
**Job Types**: Full-time, Permanent
**Salary**: $20.00-$22.00 per hour
**Benefits**:
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
**Experience**:
- Hotel experience: 1 year (preferred)
- customer service: 1 year (required)
**Language**:
- French (required)
- English (required)
Work Location: One location
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