Customer Service Manager

1 week ago

WhitchurchStouffville, Canada Jaymee MacKenzie - Desjardins Agent Intern Full time

**Customer Service Manager - Desjardins Agent Team Member**

**Location: Stouffville, Ontario**

**Job Type: Full Time, in-office**

**Position Overview**:
Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs?

If you answered yes to these questions, working for an Insurance agent may be the career for you We’re looking for a motivated, sales and service-oriented individual who has a passion for the insurance industry. Our goal is to build strong relationships and enhance our professional reputation. Looking for a full-time career that provides meaningful work and competitive compensation? Consider a position in our office

**Responsibilities**:

- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services tailored to individuals’ needs.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Work with the agent to establish and meet marketing goals.

**Requirements**:

- Property & Casualty license (preferred/must be able to obtain)
- Life License (LLQP) (preferred/must be able to obtain)
- Sales experience preferred
- Successful track record of meeting sales goals/quotas preferred
- Dedicated to exceptional customer service
- Excellent interpersonal and communication skills
- Efficient problem-solving skills
- Dependable
- Able to work in a team environment
- Continuous learning to stay informed in the ever-changing insurance industry

**Perks**:

- Opportunity for advancement
- Training & development
- Paid time off
- You will be hired to work at The Personal Insurance Company (“The Personal”) for a period of up to 90 days to allow you to complete training and licensing. If training and licensing are successfully completed, you will be considered for employment _**_with an independent contractor, Desjardins Agent._

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