Medical Office Assistant/receptionist, Urgent

Why Fraser Health?:
Do you want to work for one of British Columbia's top employers? Do you empower individuals to engage and connect within their communities? If you have answered yes to these questions, we want you to continue reading.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
- Effective October 26th, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a
**Part Time Medical Office Assistant/Receptionist** to join our Urgent Primary Care Centre team located in Surrey, B.C. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area and also provides ease of access to timely, person-centred, continuous and culturally safe quality health services.

**Build on your career experience as you**:

- Provide administrative day-to-day support to the Urgent Primary Care Centre as the first point of contact with clients and their families.
- Provide a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach.
- Perform duties of front desk reception by interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests,
- Maintain database(s) and electronic client case load while typing material utilizing word processing software, setting up and maintaining filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents.
- Arrange meetings/special functions, and operate office equipment as required.
- As a member of an interdisciplinary team, ensure clients and their family members are supported in navigating the health care system.

**Your qualifications include**:

- Grade 12 and completion of a Medical Office Assistant diploma
- One (1) year of recent, related office/clerical experience
- Ability to type 40 WPM

An equivalent combination of education, training and experience is acceptable.

**If this sounds like the ideal role for you, here are more reasons why you should apply**:

- A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are excellent in their respective fields.
- Fantastic opportunities for support and mentorship into supervisory and management roles are available as you advance within the organization.
- An opportunity to make a difference every single day in the world of health care.

**Valued Benefits**

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Detailed Overview:
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre
- UPCC
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- Centre
- ), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family member