Quality Improvement Facilitator

**Position Information**

**Posting Number**:

- ROM24-115E**Title**:

- Quality Improvement Facilitator (RFT 1.0 FTE)**Position Status**:

- Regular Full-time**FTE**:

- 1.0**Job Schedule**:

- Days**Department**:

- Quality & Patient Safety**Union**:

- Non-union**Site**:

- Royal Ottawa Mental Health Centre**About The Royal**
- As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education._

Reporting to the Director, Quality and Patient Safety, the Quality Improvement Facilitator, within the Quality and Patient Safety portfolio, is responsible for leading, coaching, and supporting quality improvement initiatives throughout the hospital. This position is responsible for assisting and supporting the organization with the planning and preparation for Accreditation. This position will also be responsible for researching best practices related to quality improvement methodologies and for delivering training and coaching in quality improvement methodologies to the organization.

**RESPONSIBILITIES**
- Coach and support program level quality improvement teams throughout the organization.
- Provides recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Fosters a culture of continuous quality improvement through consultation and education on quality improvement methodologies.
- Provide recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Develop and deliver quality improvement education using a variety of adult learning modalities including hands-on exercises and simulations.
- Provides quality improvement expertise by serving as a contributing member to various workgroups, committees or councils at the program and corporate level.
- Support The Royal’s Accreditation continuous readiness model.
- Perform other related duties as assigned.
- Work in a manner that complies with staff and patient/client safety practices, policies and procedures of the Royal.
- Ensure a work environment that is conducive to the Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.

QUALIFICATIONS
- Undergraduate degree in a health discipline. Masters level degree in Public Health, Healthcare Administration, or similar program is preferred.
- Demonstrated experience and education in quality improvement methodologies (Model for Improvement, LEAN, etc.) is essential.
- 3-5 years of work experience in the health care field
- Deep understanding of Accreditation’s Canada survey methodology and required organizational practices.
- Exceptional ability to coach and facilitate small work teams to embrace a quality improvement philosophy and methodologies.
- Ability to produce excellent reports and deliver presentations to program teams, as well as senior management.
- Experience developing training curricula and associated training materials, particularly using principles of adult education is essential.
- Demonstrated change management, facilitation, problem solving, and data analysis skills are essential.
- Exceptional computer skills including operation of Microsoft Office, Visio, Microsoft Project, or other value stream mapping computer tools is essential.
- Able to function independently and be self-directed
- Valid Ontario Driver’s license, access to a reliable vehicle and willingness to travel between organizational sites occasionally.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.

**Salary Range**:

- 45.79 to 54.68 per hour**Additional Information**
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.