Route Order Management Specialist

**Position Snapshot**

**Business area**:Nestlé Professional

**Job title**:Route Order Management Specialist

**Location**:25 Sheppard Ave W, North York, ON M2N 6S8;
**Hybrid**

**A little bit about us**

Nestlé Professional is the global foodservice leader in developing and manufacturing innovative food and beverage solutions, and beverage equipment systems that enable foodservice operators across all channels to delight their customers and grow their businesses. We are the trusted Partner of Choice in the Out of Home Channel, providing category and channel expertise to our foodservice accounts. As a company, we support your personal growth with a people-focused culture and a flexible and diverse working environment.

**What to Expect**:
In this role you will be responsible for managing Starbucks Asset Solutions Services, including equipment order management, field inventory control, and third-party equipment service coordination. This role emphasizes process rigour and compliance, ensuring flawless execution to achieve elevated levels of customer satisfaction. This role will report to the Trade Asset Manager.

**A day in the life**:

- Ensure effective management of the end-to-end customer lifecycle related to equipment deliveries and pickups, including order entry, order routing, order settlement, and communication with all affected internal and external partners.
- Ensure timely and accurate maintenance and activity tracking in SAP by the Route Order Management Team to maintain compliance.
- Manage the national buy, sell route to market project for all Trade Asset-related processes and compliance requirements.
- Demonstrate value creation through a lean enterprise mindset by being ready using tools and standardized work.
- Execute lean value streams in collaboration with suppliers, partners, and customers.
- Contribute to delivering yearly Operating Expenses (OPEX) targeted impacts and demonstrate results of pull and flow by reducing waste.

**Role Requirements**
- 3+ years of experience in Sales, Marketing, Operations, or similar position managing route planning, customer service, and inventory management
- Post secondary education in Business Administration, Supply Chain, or equivalent combination of education and experience
- Proficient in MS Office - Excel and SAP
- Working knowledge of general supply chain concepts and principles required
- Strong analytical skills and meticulous attention to detail are essential.
- Inquisitive and investigative mindset, with a proven ability to analyse and translate data into meaningful insights and recommendations.
- A collaborative team player with excellent interpersonal, communication, and organizational skills, and a strong passion for customer service is essential

**Preferred skills**
- Knowledge of PowerBI

**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three of Vacation and five personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
- Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
- Adoption benefits to remove some of the financial barriers associated with adoption
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

**What you need to know**

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

LI-Hybrid