Diagnostic Imaging Clerk, Mri Ft Contract 2025-6189

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives

**Job Description**:
**Salary**

$26.162 - $28.313

**Schedule**

Days, Evenings, Nights, Weekends & Holidays

**Shift**

8 hrs

The Diagnostic Imaging (DI) Program supports a high volume of diverse adult and pediatric patients and families, providing service within Radiology, CT, MRI, Nuclear Medicine, Ultrasound, Mammography, OBSP and BMD. This department operates 24 hours per day, seven days per week.

The role of the Diagnostic Imaging Clerk is to support the entire Diagnostic Imaging team in their goal to provide the best possible patient care at Cambridge Memorial Hospital. Responsibilities will vary from working directly with patients to ensuring patient scheduling, preparation, registration and requisition management is accurate and complete.

**Duties & Responsibilities**:

- Diagnostic Imaging patient reception, registration and appointment bookings
- DI requisition management, including but not limited to Ocean Portal E-referral requisition system processing, patient screening, profiling, interaction with Radiologists and technologists
- Working with radiologists, Diagnostic Imaging technologists and other CMH departments to ensure the efficient flow of the department
- Verbal and written communication with patients, radiologists, technologists, referring physicians and their office personnel and other CMH departments
- Other clerical and reception duties as required

The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors. This is a temporary full time position to work weekday night shifts for a duration of 7 months.

**Skills and Qualifications**:

- Community College Diploma in Medical Office Administration required
- A minimum of 2 years’ current experience with CT, MRI, and other imaging booking processes is required
- A minimum of 2 years’ current experience with Radiology module of Meditech and CWS module is required
- Proficient knowledge of WTIS Priority codes, MRI and CT examinations are required
- Proven knowledge and skill in using computers MS Windows, Outlook and Word
- Current experience with Ocean Portal e-referral processes required
- Current experience with PACS access and retrieval of images is required
- Excellent interpersonal, verbal and written communication, organization and time management skills are required
- Exemplary telephone manner is mandatory
- Demonstrated knowledge of Medical Terminology related to Diagnostic Imaging is required
- Experience with alphanumeric filing systems is required
- Demonstrated ability to plan, organize and prioritize in an environment with competing priorities is essential
- Demonstrated ability to work effectively in a team is required
- Demonstrated ability and commitment to providing outstanding customer focused patient care is required
- Demonstrated ability to attend work on a regular basis is required.
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._

**CMH Inclusion Statement**

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging. We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background,