Guest Services Adminstrator
7 days ago
About the Role:
As the first point of contact for visitors, you'll play a key role in creating a welcoming and memorable experience at the Museum. You’ll also manage our social media presence, assist with promotions, and oversee our gift shop operations.
What You'll Be Doing:
- Greeting visitors and providing an engaging overview of the Museum
- Managing all social media platforms and responding to online inquiries
- Supervising the gift shop, maintaining stock, and processing sales
- Promoting Museum events and programs
- Managing Museum memberships
- Supporting day-to-day operations, including security monitoring and office admin tasks
What You Bring:
- Friendly, outgoing personality with strong customer service experience
- Excellent communication and interpersonal skills
- Experience with social media (Facebook, Instagram, TikTok) and Microsoft Office
- Comfortable with POS systems and office equipment
- Bilingual in English and French (preferred)
- Ability to multitask, problem solve, and work independently
- A passion for local history is a bonus
Additional Requirements:
- Able to lift up to 10kg occasionally
- Current First Aid certification and Vulnerable Sector Police Clearance
- Diploma in Business Administration or related field (or equivalent experience)
**Job Types**: Full-time, Fixed term contract
Contract length: 18 months
Pay: $20.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Casual dress
- On-site parking
Work Location: In person
Application deadline: 2025-04-30
Expected start date: 2025-05-12
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