Analyst, Client Insights

Requisition ID: 241318 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Analyst, Client Insights & Analytics, Global Banking & Markets - Toronto, ON** **Global Banking and Markets** Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries We work together to drive ambition for every future **Purpose**: Contributes to the overall success of the Client Insights & Analytics group within Global Banking & Markets globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The Client Insights & Analytics team exists to support data driven decision making within the Global Banking and Markets division. The mandate of the team is to: - Increase Scotiabank’s relevance with corporate and institutional clients - Develop client strategies with the business lines and drive its execution through data analytics - Support the monitoring of financial performance against plans, initiatives and objectives - Leverage internal and external client data to facilitate opportunity identification - Define and deliver CRM software enhancements that drive business value - Liaise with technology to enhance data quality and integrity **What You’ll Do**: - Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge - Maintain and enhance Power BI dashboards and reports that leverage Salesforce data, ensuring alignment with business needs and data governance standards - Collaborate with Salesforce admins and business stakeholders to understand data structures, workflows, and reporting requirements - Design and optimize DAX queries and Power BI data models for performance and scalability - Build and maintain robust ETL processes using Power Query and other data transformation tools - Proactively seek opportunities to improve reporting, uncover insights, and challenge assumptions through data - Demonstrate intellectual curiosity and a passion for continuous learning, staying current with BI tools and data trends - Thrive in a fast-paced environment and take ownership of solving complex data problems - Strong analytical mindset with a bias for action and a desire to understand the "why" behind the data - Opportunity to grow into a senior analytics or data strategy role within GBM, contributing to enterprise-level initiatives - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions - Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk - Champion a high-performance environment and contributes to an inclusive work environment **What You’ll Bring**: - Undergraduate degree in finance/economics/math/computer science. - 3+ years of experience in client analytics, data analytics, business analysis, financial reporting or similar role - Minimum 1 year of experience in data analysis/data management preferably with a CRM system - Strong communication skills and ability to clearly explain complex topics in a simple way - Strong experience in large-scale data remediation projects is a major plus - Excellent knowledge of IT/Data best practices and database concepts - Strong experience with process implementation and improvement - Strong experience in data reconciliation, management, aggregation and analysis techniques - Knowledge of SDLC methodologies such as Agile is a plus - Strong understanding of 3rd party data (such as Bloomberg, Capital IQ) and API integration - Experi