Journeyman/woman Plumber

If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you

You may have never thought about plumbing as a career, but it’s a job that pays extremely well Plumbing is a very important service work that’s always needed, even in times of economic uncertainty. As a service plumbing professional, you’ll be doing something that matters

**This is a licensed plumber position**

As a licensed plumber you will be trained using the proven Mr. Rooter system as a service professional in the plumbing industry, running your own service calls. We’ll teach you everything you need to know to get started in a career in this industry. You will be a trained service professional in the plumbing industry, running your own appointments.

How to Know if You Are a Good Fit for this Service Professional Position:

- You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day. Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
- You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
- You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. Occasionally, you’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
- And afterward, you like to clean up. You take pride in your appearance and bring professionalism to your game. You’ll wear the Mr. Rooter uniform, which identifies you to our customers as one of the best in the industry.

You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We’ll show you multiple ways and different options for opportunities to grow your career in the plumbing industry.

You appreciate a whole team behind you, from the customer care to book the call, to a whole team of highly specialized install plumbers and helpers ready to do the physical work. As well a a dedicated coach to help you through every call and provide feedback and training opportunities.

You’ll provide crucial services for our customers’ homes and families. Here are the things you’ll be responsible for:

- Initially, you’ll be put through a in depth, in house training program.
- Communicating with the Customer - You’ll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
- Diagnosing the Issue - Once you have thoroughly investigated and diagnosed the issue, you’ll offer the homeowner options to solve the problem. Once an option is chosen the install team will come in to do the physical work.
- You’ll deliver a world class customer experience - You’ll follow a system that provides options for a customer to choose from to include maintenance, repair or replacement.
- Providing Repair and Maintenance Services - You’ll do things like visually inspect cleared drains to check the condition of plumbing systems.

How We Measure Success at Mr. Rooter Plumbing

The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins.

Here are some of the things we measure:
Offering and Delivering Solutions - We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.

Quality Workmanship - We make sure we get it done right, the first time.

Operating Efficiently - We stay productive with our time and carefully use materials to avoid waste.

High Customer Satisfaction - We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

Job Requirements

The following are the minimum requirements to be considered for this service professional position:

- Must be able to lift at least 35 lbs., bend, stoop, and crawl into confined spaces.
- Must have a valid driver’s license and be insurable - you’ll be driving our company vehicle.

How We Take Care of Our Team Members
- Paid Training - We make sure that you have the knowledge and skills to grow in your career.
- Branded Company-Provided Vehicle - After you are on your own, you’ll be driving your own vehicle. Plus, you can take the vehicle home, so you’ll have no commuting costs.
- iPad and Software - We use state-of-the-art technology and software to make onsite customer interactions faster and easier.
- The starting pay range for this position is $40 per hour, depending on your level of experience doing similar work. Health benefits can be started as soon as you start your new job.

After the initial training