Ecommerce - Dark Store Associate

2 weeks ago

Mississauga, Canada Wild Fork Canada Full time

**THE OPPORTUNITY**:
As a Wild Fork Dark Store Associate you are enthusiastic and passionate about Customers and Wild Fork products. You are a Brand ambassador with an Entrepreneurial spirit. You will be trained to have the highest level of product knowledge to provide customers with recommendations on their favorite dish and protein.

**MAIN RESPONSIBILITES**:

- Pick and pack products to fulfill orders from storage racks and coolers
- Carefully and efficiently prepare and pack customer orders for same day delivery
- Assists in ensuring all outgoing shipments of products meet company standards and ensure our customers receive the highest quality product, every time
- Maintain a clean and safe working environment at all times
- Operate an electric pallet jack to transport product
- Visually inspects product, follows proper procedures to reduce or eliminate product damage
- Responsible for accurately receiving all perishable products from outside vendors and other storage facilities
- Ensures accurate count and product specs and notifies appropriate personnel of unusual situations
- Responsible for accurately rotating stock and maintaining the integrity of the product by ensuring it is in the proper temp environment
- Helps clean and level pallets for inventory
- Foster an environment where teamwork and inclusivity is prioritized
- Contribute to a culture of innovation, ownership, and continuous improvement
- Take direction from Manager and ensure key performance targets are met (especially around fill rate and quality)
- Strives to reach the KPIs of the business

WORK EXPERIENCE REQUIREMENTS, EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:

- High School diploma or equivalent
- One year of Warehouse/Manufacturing industry experience preferred
- Ability to multi-task while being attentive to customers’ orders and remaining flexible to the needs of the business
- Well-developed attention to detail skills
- Ability to take direction/ coaching and put into action
- Strong work ethic and professional attitude
- Excellent organizational and planning skills
- Strong cognitive skills, including problem analyzing
- The ability to regularly lift up to 35-40 pounds
- Experience in and preference for working in a fast-paced environment
- Be determined and deliver superior results with a sense of urgency, time management, and prioritization
- Treat it like you own it - Take ownership and responsibility to be successful
- Acts with respect and values other opinions
- Ability to meet seasonal peaks, workloads, and deadlines
- The ability to work a flex schedule, working various of hours and shifts, including early mornings, evenings, and weekends/holidays

**PHYSICAL DEMANDS AND WORK ENVIRONMENT**:

- Lift and move items up to 35-40 pounds
- Stand/walk for up to 10-12 hours
- Regularly bend, lift, stretch and reach both below the waist and above the head
- Have the personal strength and stamina to walk briskly for most of the day throughout the facility
- Work in a cold environment with temperatures ranging from -20 degrees Celsius and below for brief period of times during a shift

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