Front Desk Receptionist
2 weeks ago
**Overview**
**Duties**
- Greet and assist patients as they arrive, ensuring a positive first impression.
- Manage appointment scheduling and confirmations using computerized systems.
- Handle incoming calls and inquiries with professionalism and efficiency.
- Maintain accurate patient records and files, ensuring confidentiality.
- Process patient payments and manage billing using JaneApp
- Perform proofreading of documents to ensure accuracy and clarity.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with staff to ensure seamless patient flow.
- Utilize JaneApp for communication, scheduling, and documentation.
**Requirements**:
- Proven experience as a receptionist or in an administrative role; experience in a medical office is a plus.
- Proficiency in computer skills, including typing speed and accuracy.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks simultaneously while maintaining professionalism.
- A friendly demeanor with a customer-oriented approach.
- High school diploma or equivalent; additional certification in office administration is advantageous.
Join our team as a Front Desk Receptionist where you will play a vital role in creating an exceptional experience for our patients while supporting the overall efficiency of our office operations.
**Job Types**: Part-time, Permanent
Pay: $20.00-$23.00 per hour
Expected hours: 15 per week
**Benefits**:
- Casual dress
- Flexible schedule
- On-site gym
- On-site parking
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Surrey, BC V4P 1B7: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- What makes you great at customer service?
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2025-03-17
Expected start date: 2025-04-01
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