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Front Desk Receptionist

2 weeks ago

Surrey, Canada At Ease Physiotherapy Full time

**Overview**

**Duties**
- Greet and assist patients as they arrive, ensuring a positive first impression.
- Manage appointment scheduling and confirmations using computerized systems.
- Handle incoming calls and inquiries with professionalism and efficiency.
- Maintain accurate patient records and files, ensuring confidentiality.
- Process patient payments and manage billing using JaneApp
- Perform proofreading of documents to ensure accuracy and clarity.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with staff to ensure seamless patient flow.
- Utilize JaneApp for communication, scheduling, and documentation.

**Requirements**:

- Proven experience as a receptionist or in an administrative role; experience in a medical office is a plus.
- Proficiency in computer skills, including typing speed and accuracy.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks simultaneously while maintaining professionalism.
- A friendly demeanor with a customer-oriented approach.
- High school diploma or equivalent; additional certification in office administration is advantageous.

Join our team as a Front Desk Receptionist where you will play a vital role in creating an exceptional experience for our patients while supporting the overall efficiency of our office operations.

**Job Types**: Part-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 15 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site gym
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Surrey, BC V4P 1B7: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What makes you great at customer service?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2025-03-17
Expected start date: 2025-04-01