Manager, Performance Development and Training

**Position Summary**:
The Manager, Performance Development and Training, Children’s Services is responsible for the direct supervision of the Team Coordinators and is accountable for the overall performance management of Supervisors and front-line educators. The Manager in collaboration with the Team Coordinators ensures that all YMCA Educators are provided with guidance, mentorship, and tools necessary to ensure optimal staff performance while also providing leadership to the Team Coordinators on effective coaching strategies. The Manager, Performance Development & Training, Children’s Services ensures that all tasks reflect the mission, vision, values, and strategic goals of YMCA Northumberland.

**Responsibilities**:

- Responsible for the direct supervision of the Team Coordinators and indirectly accountable for the supervision of Program Supervisors and front-line Child Care Educators
- Responsible for the direct supervision of the Team Lead, EarlyON and

indirectly accountable for the supervision of the Site Leads in EarlyON
- Accountable for the completion of probationary reviews, mid-year, and yearly performance reviews in collaboration with the Team Coordinators
- Responsible for the completion of probationary reviews, mid-year, and yearly performance reviews for the Team Coordinators
- Responds to inquiries from Team Coordinators and provides leadership to the Team Coordinators on effective coaching strategies
- Responsible for addressing staff performance concerns in collaboration with Supervisors and Team Coordinators
- Provides mentorship and guidance to Supervisors regarding completion of documentation tools
- Provides direct supervision and coaching to Supervisors in relation to both YMCA Playing to Learn and YMCA A Place to Connect Curriculums
- Responsible for the training of all staff in YMCA Playing to Learn and YMCA A Place to Connect Training
- Leads staff in the implementation of ‘YMCA Playing to Learn,’ ‘A Place to Connect,’ curriculums; the Program Statement; Play in Action Reviews; program assessments and any other related children’s services programs/evaluation tools in collaboration with Manager, Program Integrity

Responsible for addressing parental/familial concerns and complaints and providing applicable support
- Works collaboratively with the Manager, Program Integrity on all related compliance requirements such as licensing; curriculum
- Responsible for compliance with the Child Protection Policy specific to Children’s Services, collaborates with the Manager, Program Integrity
- Creates and maintains community partnerships with relevant organizations
- Attends trainings and events as required
- Commits to the Association’s Annual Campaign
- Commits to ongoing learning
- Other duties as assigned

**Competencies**:

- Results Focused
- Teamwork and Collaboration
- Effective Interpersonal Communications
- Ethics and Self-Management
- Relationship Building and Partnering

**Work Environment**:

- Travel is required
- Primarily inside work with outside work required during program time
- Flexible work week is required based on front-line coverage and required deadlines
- On-call required to address emergency staff inquiries

**Qualifications**:

- ECE diploma or equivalency from the College of ECEs
- Registered with the College of ECEs
- Minimum 5 years’ supervisory experience in a Child Care setting
- YMCA Playing to Learn and YMCA A Place to Connect training and/or Champion designation would be considered an asset
- Excellent interpersonal and communication skills, both written and oral
- Excellent administration/management skills required
- Valid First Aid and CPR training
- Police Vulnerable Sector Check
- Valid Driver’s License with Use of Own Vehicle

Together, we strive to build a brighter future for all.

Join YMCA Northumberland in building a community where everyone can shine We strive to offer vital programs and services that nurture the spirit, mind, and body to ignite the potential in everyone, wherever they may be in their life journey.

**Job Types**: Full-time, Permanent

Pay: $64,000.00-$66,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Work Location: In person

Application deadline: 2025-03-14