Commercial Broker Training Program

Zensurance is a fast-growing start-up turned “scale-up”, InsurTech company that is disrupting the property and casualty insurance market.

At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. We are boldly going where no insurance broker has gone before

Zensurance is growing the #zenteam

Do you have 1+ years of experience in industries such as retail, hospitality, call centers, or any other customer service/sales environments?
- Are you looking to further develop those skills and take the next step in your career?
- Have you ever thought of a career in commercial insurance?

(If you answered “no” to the last question, don’t worry - neither did most people who are in insurance)

We have designed a training program for new talent looking to explore a rewarding career in Commercial Insurance Sales and Service. We are hiring 10 individuals to become

As a
**New Business Broker**, you will be supporting the sales function of the business, handling insurance leads provided to you by Zensurance. You will offer continuous support from quote to close to deliver a client-centered sales experience.

As an
**Accounts Broker**, delivering exceptional service is core to our values. In this role, you'll maintain effective communication with clients to fully understand their insurance requirements and make recommendations accordingly.

As a
**Renewals Broker,** you will be responsible for retaining our existing clients and going above and beyond with insurance recommendations that best suit the client's needs. This is an opportunity to wow our clients at the Renewal stage.

What you can expect from the training:

- A fully paid 5-week remote training program.
- During the first 2 weeks of this program you will attend RIBO training to prepare you to write the RIBO insurance license exam to obtain your RIBO license.
- All exam and licensing fees are 100% paid for by the company
- After passing your RIBO exam, you will graduate to ZenAcademy - a 3-week immersive training program focused on providing the foundational skills you need to be a successful Commercial Insurance Broker at Zensurance.

This opportunity also includes access to a variable pay incentive program which financially rewards performance on a quarterly basis.

This is a fantastic opportunity for a client-centric sales professional, who holds themselves to the highest standards and aligns their success with that of the customer. We are boldly going where no insurance broker has gone before

**Responsibilities**:

- Study for and successfully pass the RIBO license exam.
- Handle insurance leads provided to you.
- Assess the needs of potential clients to advise on coverage requirements.
- Continually engage leads to convert requests for insurance into customers.
- Offer continuous support from quote to bind to deliver a seamless client experience in a timely manner.
- Demonstrate a thorough understanding of our insurance products and help clients with any questions.
- Recommend operational improvements in our processes to help further improve the overall customer experience.
- Provide weekly flow updates to elevate the programs and pricing.

**Qualifications**:

- 1+ years of customer service experience (transferrable industries include: retail, hospitality, sales, call center, and more).
- College Diploma, University Degree, or relevant work experience.
- Passion for sales and customer support.
- Continually meet set targets.
- Excellent written and verbal communication skills.
- Attention to detail and demonstrated flexibility in managing multiple clients at a time.
- Constantly seeking out new ways to learn.

**Perks we offer at Zensurance**:

- Opportunity to work for Canada’s fastest-growing #insurtech startup
- Flexible work environment/work from home arrangements available to everyone, including the equipment
- One-time home office allowance to help with work-from-home costs
- Comprehensive, flexible health, including mental health and dental plans to suit all lifestyles
- Health/Personal Spending Accounts to subsidize your healthy habits and purchases
- Parental Leave Top Up
- Work internationally for up to 60 days per occurrence
- Weekly Friday companywide huddles for casual catch-ups with other departments
- Build next-level relationships with your peers through scheduled companywide virtual team-building events
- Be a part of something special. We are confident you won’t find any other insurance company like us :)

**Who we are. What we're building.**

Business is hard work, insurance doesn’t have to be

At Zensurance we believe that
**teamwork** makes the
**dream work**.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe