Current jobs related to IT Help Desk- Mississauga - Mississauga - Actualisation
-
Help Desk Analyst
1 week ago
Mississauga, Canada QM Environmental Full timeQM’s four business lines include Demolition and Decommissioning, Hazardous Materials Abatement, Environmental Remediation including Civil Earthworks, and Emergency Management & Environmental Response Services. **We have an exciting IMMEDIATE opportunity for a Help Desk Analyst to join our team in Mississauga, ON.** ***: The Help Desk Analyst within QM...
-
IT Help Desk Support
19 hours ago
Mississauga, Canada i3 Solutions Inc. Full timeThe Technical Client Support responsibilities are two-fold. Firstly, you will be responsible for timely and effective resolutions to issues relating to i3’s Panacea software package as it relates to both hospital management and end-user use. Secondly, you will be responsible for timely and effective resolutions to first-level end-user productivity issues...
-
Mississauga, Canada Stack IT Full timeFront desk/ Administrative Assistant/ Receptionist Plus Managing Social Media and establishing social connections Post/share articles on LinkedIn, Twitter, Facebook, and Google Business page Answering inquiries and directing switchboard calls in a timely manner. Welcoming and registering incoming guests and providing them with access...
-
Service Desk Projects
7 days ago
Mississauga, Canada IKO Industries Full timeA leading manufacturer of building materials seeks a Manager, Service Desk Projects, and Audit to oversee projects related to Service Desk operations. This full-time role requires strong IT leadership skills and expertise in network administration, project management, and vendor relations. Located in Mississauga, the ideal candidate will have at least 8...
-
Aerospace Avionics Help Desk Specialist
3 weeks ago
Mississauga, Canada MHI RJ Aviation Group Full timeA renowned aviation company in Mississauga is seeking an Aerospace Technical Help Desk Specialist - Avionic Systems. This position provides crucial technical support for CRJ aircraft and requires 5+ years of experience, along with a valid Aircraft Maintenance Engineer or FAA-certified A&P license. Join a team that values your contributions and offers a...
-
Aerospace Avionics Help Desk Specialist
7 days ago
Mississauga, Canada MHI RJ Aviation Group Full timeA renowned aviation company in Mississauga is seeking an Aerospace Technical Help Desk Specialist - Avionic Systems. This position provides crucial technical support for CRJ aircraft and requires 5+ years of experience, along with a valid Aircraft Maintenance Engineer or FAA-certified A&P license. Join a team that values your contributions and offers a...
-
Aerospace Avionics Help Desk Specialist
5 days ago
Mississauga, Canada MHI RJ Aviation Group Full timeA renowned aviation company in Mississauga is seeking an Aerospace Technical Help Desk Specialist - Avionic Systems. This position provides crucial technical support for CRJ aircraft and requires 5+ years of experience, along with a valid Aircraft Maintenance Engineer or FAA-certified A&P license. Join a team that values your contributions and offers a...
-
Technical Support Help Desk
19 hours ago
Mississauga, Canada Cardinal Couriers Ltd. Full time**About the Position**: The Tier 1 Technical Support/ Help Desk member is responsible for acting as a liaison between internal and external users with the MIS department. Reporting to the MIS Manager, this member will be responsible for ensuring all hardware deployment and troubleshooting is complete for Cardinal as an organization; and is required to...
-
Help Desk Specialist
5 days ago
Mississauga, Canada Hoya Vision Care Full time**Join The Hoya Vision Care Canada Team!** For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Help Desk Specialist to...
-
Service Desk Student
2 weeks ago
Mississauga, Canada Hatch Full time**Requisition ID**:96207 **Job Category**:Campus **Location**:Mississauga, ON, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...
IT Help Desk- Mississauga
3 weeks ago
Job description
This is a **CONTRACT ON SITE POSITION** with the possibility of extension or renewable. Pay rate between $23 to $24
FOR MORE INFORMATION: PLEASE ADD ME ON MY LINKEDIN ACCOUNT:
**Help Desk Support Level I/ Level II**
**_Responsibilities_**
- Sound understanding of customer Project, IMAC, support, operations, and processes
- Able to follow project instructions, communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
- Demonstrated capability to achieve results accurately, on-time and meet or exceed Time-To-Task for project in a fast-paced, client-driven environment
- Follow-up with project team/coordinators and end users to provide status updates as per guidelines and objectives of project, IMAC and break/fix services
- Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
**__**_Qualifications_**
- Associate’s (or equivalent) degree in Computer Science or Information
- Technology from a technical school
- Minimum 1-3 years of experience preferably in the North American market
- Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
- Experience with multi-platform Windows O/S required
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
- Demonstrated capability to achieve results in a fast-paced, client-driven environment
**_Certifications_**
- CompTIA A+ Certification
- Min 1 OEM Desk/Notebook
- Dell Enterprise
- Basic non-warranty repair skills training as assigned
- (Cabling, Printers, Network, Servers)
- _And/Or_
- HP Printer Basics + Printers as assigned
- Lexmark Printer Basics + Printers as assigned
- _And/Or _Apple MAC Certifications as assigned
**_What You’ll Need_**
- Ability to talk and type accurately at least 30 wpm
- Sound understanding of customer support, operations, and processes
- Able to communicate effectively in English written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
**_Nice to Have_**
- Basic knowledge of ITIL
- Basic understanding of Service Desk metrics/SLA’s
- Minimum of 1-year experience working in an IT Service Desk/Inbound Call Center environment - preferred
- Experience using ITSM Ticketing tools (e.g. Service Now, Remedy) to manage and track incidents preferred
- Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school preferred
- Certification in relevant IT products/technologies a plus
**Job Types**: Fixed term contract, Full-time
**Salary**: $23.00-$24.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- IT help Desk
- Canada or USA: 2 years (required)
Shift availability:
- Day Shift (required)
