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Casual Tactical Security Guard

2 weeks ago

North York, Canada Paladin Security Full time

Casual Tactical Security Guard - North York

**Position**: Security Patrol Guard - Back up support

**Site**: Shopping Mall in North York

**City**: North York / Toronto, Ontario (Travel Required)

**Status**: Casual / On-Call / Support

**Hours**: Days and times will vary. This is an on-call casual support guard position. Felxibility required.

**Pay Rate**: $18.00 / hr

To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies quickly and efficiently.

**Duties & Responsibilities**:

- Back up support - respond to calls and provide support as required / needed.
- Flexibility to travel to various locations and to yorkdale mall required.
- Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
- Able to use tact and diplomacy in dealings across a range of settings and situations
- Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
- Ability to maintain and enforce access control procedures
- Solid understanding of emergency and standard operating procedures
- Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
- Assist with Fire & Life Safety inspections
- Maintain a detailed memo book and prepare incident reports on all matters dealt with
- Conduct periodic patrols of property either by foot or by vehicle
- Investigate incidents and occurrences
- Draft detailed incident and occurrence reports
- Maintain the peace, safety, and security of all patrons, clients on the property
- Monitor CCTV surveillance systems
- De-escalate emergency / crisis situations
- Assist emergency and law enforcement personnel
- Access control, line management, customer service
- Assist with daily operations as needed/required or directed
- Other duties as outlined by management

**Qualifications**:

- Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)
- Must demonstrated a high degree of professionalism
- Must have at least 1-2 years of prior security experience
- Experience in physical / mall security considered an asset**:

- Must have strong verbal and written communication skills
- Must have a strong command and fluency in the English language both written and verbal
- Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
- Must be able to handle stress and pressure and make a sound decision under duress
- Must be conformable working in a busy highly populated area
- Must have a clean driver abstract
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

**Prerequisites**: At the time of the interview, applicants must be able to produce proof of completion of the following:

- Must possess a valid _G Class driver’s license_
- Minimum driving experience of 3 to 5 years preferred
- Must provide driver’s abstract
- No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
- First Aid & CPR Level C
- Basic Security Training
- A Valid Ontario Security Guard License
- Fully Vaccinated against COVID-19

IND2

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.