Field Service Technician Iii

The future of payments is evolving and we're leading the way at Moneris.

As Canada's #1 payment processor, we're boldly re-imagining commerce. Together, we deliver world-class solutions and experiences to enable all businesses to thrive, and our teams are at the centre of our success.
This is why enable our people with a culture built on finding connections, creating career paths and, making a difference.

Connect. Impact. Grow. Join us and make your mark at Moneris.

**_Location _**_: Winnipeg _

**_Reporting Relationship _**_: You will report to the Manager, Field Operations. _

**_Your responsibilities : _**:

- You will demonstrate excellent technical expertise, in addition to bringing a positive attitude and passion for delivering exceptional on-site customer service. You'll be part of an organization with a solid reputation, excellent culture and a schedule that allows you to optimize your work-life balance. As a Moneris Field Service Technician, you'll be a dedicated member of the front-line team. _
- _Effectively install, configure and troubleshoot various equipment and peripherals such as computers, printers, network cabling and peripherals, kiosks and point-of-sale systems. _
- _Analyze and make recommendations on root causes and corrective measures, always ensuring that merchants are satisfied with the proposed solution. _
- _Establish excellent relations with our merchants by demonstrating professionalism (appearance, behavior and Who you are _
- _Must-have experience, knowledge, skills & abilities _

**Your Moneris Career - What you bring**:

- Post-secondary education in electronics, information technology or a related technical field. Equivalent work experience may be considered as a substitute for a diploma.
- Ability to test and solve technical problems
- Knowledge of computers, general networking concepts, Internet and Microsoft Office (Word and Excel)
- Ability to communicate effectively with a variety of people and calmly handle all kinds of situations, from routine to emergency
- Ability to adapt to variable schedules, including evenings, weekends and holidays (schedules are always communicated in advance)
- Valid provincial driver's license
- Ability to communicate in French, both orally and in writing

**_What you get _**
- The chance to be part of one of Canada’s top employers and leader in FinTech
- Competitive pay and annual bonus program based on individual performance and productivity.
- Emphasis on Wellness - Meeting Free Fridays (MF2), company-wide holiday closure, just to name a few.
- RRSP matching & defined contribution pension plan
- Flexible benefits package starting from day 1
- Company vehicle, cell phone, laptop and industry specific tools provided
- Extensive learning & development programs and resources - plus unlimited access to LinkedIn Learning courses
- Lots of opportunities to advance your career - 30% of Moneris roles are filled internally
- Employee perk program with incredible discounts for over 2,400 vendors
- Technical support 24/7 dedicated to our Technicians

**_Who you'll work with _**

Moneris Field Services

You've probably seen our field technicians driving their trucks around town making sure our customers can accept payments from their customers. But did you know that Moneris Field Services (MFS) provides many offerings and services beyond equipment and POS software installation? Every day, our MFS team delivers innovative technology, secure and reliable payment solutions, and an outstanding experience to our customers and partners.

**_Want to learn more about careers at Moneris? _**

Check out our new careers page to learn more about life at Moneris