Seasonal Program Associate

**About the Organization**

At Ronald McDonald House Charities® British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.

As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.

In 1983, the first RMH BC House opened its doors in Vancouver with a 13-Bedroom House, and over the years, with an increase in demand for this essential service, construction of a new building was underway. In 2014, a 73-bedroom House was unveiled on the grounds of BC Children’s Hospital along with a new 2,000 sq. ft. RMH Family Room in Surrey Memorial Hospital. As the second-largest House in Canada and one of the largest in the world, RMH BC will continue to grow and meet the needs of families across BC and Yukon.

Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day.

**About the Position**

The Seasonal Program Associate works collaboratively within the Family Services team to support the delivery of in-house seasonal program and food services. This role works directly with RMH staff, volunteers and families, which require the ability to interact in a thoughtful, energized and forward-thinking manner.

This is a full-time temporary position from October to January, typically working Tuesday - Saturday, evenings will be required. Please note this position requires open availability through the month of December as it is our busiest program month.

Key responsibilities include:
**Program Support**
- Work with Manager, Programs to coordinate wellness programs, activities, and workshops.
- Facilitate seasonal in-house events and celebrations.
- Support facilitators by setting up/taking down program space, ordering supplies/materials, and confirming participants.
- Help to organize and maintain shared areas and supply rooms.
- Be available to on-site facilitators and present during programs and activities.
- Able to participate in out trips with families.
- Work with volunteers, family meals, and development teams to create consistency in our service delivery to families.

**Food Program**
- Work alongside our Chef and Food Services Team to execute family meals.
- Assist in food-based activities and services including grab ‘n go, freezer meals, Lunch2Go, snacks from scratch, baking, celebration meals, etc.
- Receiving food and kitchen supplies.
- Monitor and track food inventory and kitchen equipment.
- Help set up and tear down food service areas for events, programs or meal services.
- Assist with dishwashing, sanitizing surfaces, and proper waste disposal.
- Other duties as assigned.

**Administration**
- Update, post, and maintain records of programs schedule and sign-up sheets.
- Support communication to the House including maintaining signage

**Job Specific Competencies and Skills**
- Alignment with the mission and values of Ronald McDonald House BC and Yukon
- Ability to represent the House with a polished, positive, and professional demeanor and attitude at all times
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors, and the public
- Compassionate and caring with a drive to help those in need
- Passionate for mission-driven work, especially motivated to improve the lives of families whose child is receiving medical care
- Ability to manage multiple tasks and meet timelines
- Organized and solution oriented
- Must be able to work a flexible schedule that includes evenings, weekends, and some holidays to meet the needs of the organization in supporting families
- Experience working with children, youth, and families an asset
- Foodsafe Level 1, CPR/First Aid, and Mental Health First Aid an asset

**Disclaimer**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.