Hotel Attendant

5 days ago

Pembroke, Canada Best Western Pembroke Inn & Conference Centre Full time

**Hotel Attendant**:
You are at the heart of the hotel As a Hotel Attendant, you will be part of a team that takes ownership of ensuring that our guests are provided with a memorable experience. Join us today and receive perks

**What’s in it for you**:

- Subsidized employee accommodation for relocating individuals
- Reduced employee rates at Best Western International Hotels
- Learning programs through Best Western University
- Ability to make a difference through Best Western for a better World

**What you will be doing**:

- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
- Other duties as assigned

**Expected start date**: Immediate **Job Types**: Full-time, Part-time, Permanent **Salary**: $17.20 per hour with performance increase after 6 months **Additional pay**:

- Overtime Pay
- Tips

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- On-site gym & pool
- On-site parking

**Schedule**:

- 8-hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- No weekends
- Overtime
- Weekends

**Experience**:

- Minimum 1-year previous job experience

Work remotely:

- No

**Responsibilities & Duties**:

- Dusting, sweeping, mopping, and vacuuming guest rooms, bath rooms, lobby, and hallways
- Basic Maintenance of equipment and items on property
- Removing rubbish and recycling daily
- Notifying Management of need for repairs
- Responding to guest queries and requests
- Maintaining and cleaning pool, hot tub and surrounding area
- Snow & leaf removal, as well as other landscaping responsibilities
- Set up and tear down meetings and events, cleaning and returning equipment to its proper location.
- Assisting with cleaning and maintenance of all conference areas
- Uphold the highest level of customer service
- Maintain a friendly and approachable attitude towards guests and staff.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Follow Health and Safety practices at all times.
- Complete all other duties as assigned.

**Requirements**:

- Effective communication skills
- Able to stand, squat, kneel, walk etc., for extended periods of time
- Tolerance for chemical cleaning products
- Able to lift, push, carry and pull 50-100 Lbs

Able to life above objects up stairs at least 50 pounds

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