General Manager, Environmental Services

**Company Description** Salary Range: $115,000-125,000 (CAD)**

**Grow your career with a company that shares your passion** Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next **General Manager - Environmental Services**in London, Ontario.

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada
**Job Description** How You'll Make an Impact**:
**Business & Financial Acumen**
- Develop new and emerging business solutions for continuous growth and effective day-to-day operations
- Build and analyze budget/P&L statements
- Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
- Proactive planning of future business growth plans, including expansion of scope of services

**Client Relationships & Contract Management**
- Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
- Develop a business strategy in line with current and emerging client needs
- Build long-term relationships with client that add value and are based on mutual trust and partnership model
- Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
- Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance
- Manage in a strongly unionized environment, fostering positive relationships with union representatives, overseeing contract negotiations and arbitration processes to ensure compliance with agreements

**People**
- Lead by example; inspire and develop your team
- Strong employee relations through the ability to manage diverse teams
- Ability to build positive union relationships
- Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
- Organization, planning and monitoring of employee daily activities

**Culture & Compliance**
- Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed
- Foster a strong health and safety culture, for our employees and our clients and customers
- Encourage diversity and inclusion
- Advocate for corporate social responsibility
- Drive creative innovation
- Desire for continuous improvement and growth in compliance with operating standards
- Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit
- Directs business practices that uphold Sodexo’s mission and values

**Qualifications** What You’ll Need to Succeed**:

- Minimum 3+ years of General Manager/Top of Unit Hospitality management experience in a multi-service operation supporting Housekeeping or Environmental Services
- Acute Care Hospital experience required
- Strong financial and labour cost experience
- Experience in unionized environments required
- Educational background in Hospitality Management or Business Administration
- 3-5 years of previous Healthcare Environmental Services is a strong asset
- Proven leadership and line management skills and the ability to build, lead and motivate a team
- Able to work on own initiative, make effective decisions and as also work as part of a team
- A good level of operational and support experience; safety first mindset
- Experience of managing a budget and interpreting financial and commercial information
- Good standards of literacy and numeracy with sound financial acumen
- Strong organizational skills and ability to react to suit operational support requirements, must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads.
- Excellent stakeholder management skills
- Competent IT skills including MS office

**Additional Information** What Makes Sodexo Different**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You **belong** in a company that allows you to **act** with purpose and **thrive** in your own way. In addition, we offer:

- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An award-winning employer for Sustainability, Diversity & Inclusion,