World Waterpark Duty Manager

2 weeks ago

Edmonton, Canada West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) Full time

Your Career Adventure Awaits
The World Waterpark Duty Manager will assist with supervising staff and ensuring the completion of daily tasks. This position will also be responsible for encouraging a positive working environment for employees and a safe, pleasant experience for our guests.
**PRIMARY RESPONSIBILITIES**:

- Providing daily leadership and supervising all operational staff and activities of the World Waterpark including Supervisors, Aquatics, Food & Beverage, Guest Services, and Sky Flyer Zip Line.
- Acting as a point of contact for all company initiatives, outside agencies, governing bodies or emergency issues in the absence of the World Waterpark Manager and Assistant Manager.
- Responding to guest inquiries and concerns in a friendly, effective, efficient manner and acting as the point of contact for any major events or activities in the park in the absence of the Manager and Assistant Manager.
- Assisting with the interviewing, hiring, training development, and performance management of the staff and acting as a mentor and role model within the workplace.
- Ensuring all park opening and closing duties, checklists, first aid reports and operational elements are maintained and adhered to daily.
- Stepping in to assist with all departments of the park as required.
- Working alongside the rest of the Waterpark Management team with recommending, designing, and implementing of staff training programs and procedures.
- Assist with the organization of Lifesaving Society courses and programs.
- Monitoring daily Waterpark cleanliness and request cleaning/maintenance support as required to ensure a safe environment for guests and staff.
- Ensuring effective communication with staff and any related initiatives and programs concerning West Edmonton Mall and World Waterpark are relayed.
- Other responsibilities as required.

**DESIRED QUALIFICATIONS**:

- Previous supervisory or management level experience in a recreation center, aquatics facility or amusement-based operation.
- Post-secondary education in Business Management, Recreation Management, or in a related discipline is a definite asset for the role.
- Previous experience and/or knowledge of aquatics operations management, with knowledge of pool operations and up to date ProServe certification, formal swimming and lifeguarding certifications, or a willingness to obtain all required certifications.
- Lifesaving Society Instructor and Trainer level certifications considered an asset.
- Experience working successfully with all employees including mentoring those new to the workforce and leading large scale teams.
- Excellent communication, interpersonal, and customer service skills complemented by strong team building and motivating abilities.
- A sound grasp of modern business principles, time-management, organization expectations, and staff management practices.

**TERMS OF EMPLOYMENT**:

- This is a full-time position that requires flexible availability Monday through Sunday, days, evenings, weekends and holidays.
- This is a salaried position that will depend on experience and qualifications.
- Must be able to pass a basic security clearance.

© Copyright 2024 | 8882 170 St NW Edmonton, AB T5T 4M2

  • World Waterpark Supervisor

    7 days ago

    Edmonton, Canada West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) Full time

    The Waterpark Supervisor is responsible for assisting in the daily operations of the World Waterpark including the supervision of Waterpark staff and providing guests with exceptional customer service. **PRIMARY RESPONSIBILITIES**: - Supervising and coordinating Slide Attendant I and II, Lifeguards, Food and Beverage and World Waterpark Guest Services. -...

  • World Waterpark Supervisor

    2 days ago

    Edmonton, Alberta, Canada West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) Full time

    The Waterpark Supervisor is responsible for assisting in the daily operations of the World Waterpark including the supervision of Waterpark staff and providing guests with exceptional customer service.Primary ResponsibilitiesSupervising and coordinating Slide Attendant I and II, Lifeguards, Food and Beverage and World Waterpark Guest Services.Ensure that...

  • World Water Park Duty Manager

    2 weeks ago

    Edmonton, Canada West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) Full time

    Your Career Adventure Awaits! The World Waterpark Duty Manager will assist with supervising staff and ensuring the completion of daily tasks. This position will also be responsible for encouraging a positive working environment for employees and a safe, pleasant experience for our guests. **PRIMARY RESPONSIBILITIES**: - Supervising all operational staff and...

  • World Waterpark Information Centre Attendant

    4 days ago

    Edmonton, Canada West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) Full time

    World Waterpark Information Centre Representatives are responsible for providing friendly and efficient customer service to all guests vising the Waterpark. **PRIMARY RESPONSIBILITIES**: - Acting as a communications relay between aquatics staff, management, cleaning staff and maintenance staff. - Selling admissions to people required to use the Special...

  • Guest Services Representative

    2 weeks ago

    Edmonton, Canada West Edmonton Mall Full time

    World Waterpark Guest Services Representatives are responsible for coordinating the sales of products and services of World Waterpark, ensuring that guests have a fun and memorable experience. Primary Responsibilities: - Providing information on World Waterpark’s hours of operations, events, rental spaces, programming, park concessions and attractions. -...

  • Structural Assistant Level 1

    5 days ago

    Edmonton, Canada West Edmonton Mall Full time

    **Key Objective(s)**: The Structural Assistant Level 1 is responsible for assisting the Structural and Welding department with all maintenance needs within the West Edmonton Mall World Waterpark. **Primary Responsibilities**: - General painting duties, minor concrete maintenance repairs and light adhesive work. - Spotting and reporting structural corrosion...

  • Journeyman/woman Ironworker

    1 week ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Journeyman/woman Ironworker

    5 days ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Journeyman/woman Ironworker

    3 days ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Food & Beverage Attendant, World Waterpark

    5 days ago

    Edmonton, Canada West Edmonton Mall Full time

    Food and Beverage Attendants are responsible for serving and preparing food and beverages for guests, while complying with government standards and maintaining a clear and safe environment. **Primary Responsibilities**: - Prepare, serve and sell food and beverage items to guests and clear outlet on completion of service. - Follow Food and Beverage...