Pro Shop Attendant

4 days ago

Guelph, Canada Cutten Fields Full time

Cutten Fields is seeking the services of a Back Shop Attendant to assist in facility’s day-to-day golf operations.

**ABOUT COURSE**

Cutten Fields was established in 1931 and was originally designed by Stanley Thompson. Cutten Fields has hosted many provincial and national events. It is a picturesque and challenging course that provides exceptional customer service and an unrivaled experience for members and guests.

**JOB SUMMARY**

**RESPONSIBILITIES**
- Manage the daily procedures of the bag drop as a first point of contact.
- Responsible for efficient and friendly customer service throughout the back shop.
- Assisting members and guests with their clubs. Control of member bag storage facility.
- Maintain the cleanliness and staging of golf carts.
- Respond to inquiries from members and visitors.
- Converse with members and guests in a friendly manner, developing relationships to encourage a friendly environment.
- Focus attention on members and guests needs and remain calm, professional, and courteous at all times.
- Execute all aspects of outside golf operations including, but is not limited to maintaining golf cart fleet, power caddy storage, cleaning, etc.
- Ensure daily assignments are completed in their respective areas to meet Club standards.
- Notify supervisors of member/guest complaints at the time they occur and resolve customer complaints as soon as possible.

**QUALIFICATIONS**
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Communication skills
- Effective listening
- Multitasking ability
- Attentiveness
- Friendly and professional demeanor
- Time management
- Customer-service oriented
- Strong attention to detail

**COMPENSATION** **BENEFITS/PERKS**
- $16.55/Hour
- Strong Work/Life Balance
- Flexible Schedule
- Playing Privileges
- Equipment and Clothing Discounts

**CONTACT INFORMATION**

**Job Type**: Seasonal

**Salary**: $16.55 per hour

Expected hours: 40 per week

**Benefits**:

- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift
- Afternoon shift
- Morning shift

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- Golf: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Guelph, ON N1G 3B9 (required)

Work Location: In person

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