Parts Advisor

4 days ago

Abbotsford, Canada Abbotsford Chrysler Full time

**An exciting opportunity to join one of Canada's Best Managed Companies**

Abbotsford Chrysler is seeking an Parts Advisor to join our Parts team. If you’re passionate about cars and are looking to join a fun, close-knit team, this is the role for you

**About the Role**

The Parts Advisor is responsible for providing parts to our customers, placing orders for parts as required, completing all associated documentation and ensuring the accuracy of all orders and maintaining the inventory correctly of the department.

**What We Offer**:

- Extended Health Care
- Dental
- RRSP
- Employee Assistance Program
- Employee Discounts for purchases and services.
- Real-time Comprehensive Training
- NADA Training Courses available for most departments

**What Your Day Will Look Like**:

- Efficiently assist customers (internal and external) with the highest level of service in order to grow sales within the department
- Articulate parts accessories and specials available to customers
- Maintain the highest Customer Service Index rating from customers by handling all Parts customer discrepancies immediately and according to dealership policy
- Assist in growing sales within the Service department by providing labour estimates when handling parts sales
- Interact with Service and Sales department to ensure smooth delivery of parts
- Receive payment from retail customers when necessary
- Stock parts inventory and maintain an organized warehouse environment
- Keeping up to date on manufacturer warranty and policy procedures while serving as a liaison with factory representatives
- Assist Parts department in routine inventory counts
- Assist in housekeeping of the Parts department
- Remain abreast on product knowledge and market trends
- Communicate effectively with (internal and external) customers, Parts staff and management to report any delays regarding parts deliveries

**Who You Are**:

- Previous dealership experience is a strong asset
- Experience with truck accessories and modifications is an asset
- Ability to effectively respond to and meet the needs of a diverse client base
- Ability to lift and carry up to 50 lbs. on a regular basis
- Ability to be on your feet for long periods of time
- Valid Class 5 driver's license with a clean driver's abstract
- Ability to work efficiently and effectively under pressure with simultaneous deadlines
- Must be able to communicate (written and verbal) in English fluently
- Excellent interpersonal and relationship-building skills

**About Us**

Trotman Auto Group is an industry-leading, diversified dealer group representing fourteen major OEM brands through twelve dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

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