Front Desk Agent

2 weeks ago

Olds, Canada Pomeroy Lodging LP Full time

We are looking for a Front Desk Attendant to join our team

As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.

**Pomeroy Perks**:
Competitive wages and Health and Wellness benefit plan

Paid on the job training with additional learning opportunities

Growth and development opportunities, both personal and professional

**Personal days**: 5 per year after 90 days of continued full-time employment

Pomeroy Stay Travel Program

**Main Duties**:
Anticipate guest needs, respond promptly, acknowledge all guests

Adhere to all standard operating procedures and understand all department processes and policies

Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills

Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure

**Skills/Requirements**:
Previous experience an asset

Post-Secondary education in a related field is an asset

Computer savvy

Proficient in English

Attention to detail and pride in one’s work

Advanced communication skills

Confidence to endure periods of working alone

The ability to withstand long periods of standing

**Working Conditions**:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.

  • Residence Front Desk Assistant

    2 weeks ago

    Olds, Canada Olds College Full time

    **About Olds College of Agriculture and Technology** Founded in 1913, Olds College of Agriculture & Technology has been offering high quality hands-on education for over a century. Through our core programming including continuing education, online and blended programming, we provide accessible educational opportunities within Alberta and beyond. We are...

  • Front Desk Receptionist

    7 days ago

    Olds, AB TH V, Canada Pro Auto Parts Full time $35,000 - $45,000 per year

    Job OverviewWe are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, proficiency in office software, and the...

  • Hotel General Manager

    2 weeks ago

    Olds, Canada Pomeroy Lodging LP Full time

    **We are looking for a General Manager to join our growing organization!** - Are you an ambitious individual looking for an opportunity to grow your career within the hospitality industry? This is the perfect job for you! We also offer top-of-market wages and excellent perks._ Please note that this role is based out of the **Ramada** in Clairmont,...

  • Hotel General Manager

    2 weeks ago

    Olds, Canada Pomeroy Lodging LP Full time

    **We are looking for a General Manager to join our growing organization!** - Are you an ambitious individual looking for an opportunity to grow your career within the hospitality industry? This is the perfect job for you! We also offer top-of-market wages and excellent perks._ Please note that this role is based out of the Pomeroy Inn & Suites in**Olds,...

  • Hotel Front Desk Clerk

    1 week ago

    Olds, Canada Siesta Motel Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - Register arriving guests and assign rooms - Resolve complaints and claims - Take, cancel and change room reservations - Provide information on hotel facilities and services - Process guests' departures, calculate charges and receive payments -...

  • Receptionist

    2 weeks ago

    Olds, Canada The Dental Clinic Full time

    Overview: Join our dynamic dental office as a Dental Receptionist and become an integral part of our team. We are located in Olds and are looking for a dedicated individual to provide exceptional administrative support. **Responsibilities**: - Greet patients with a warm and friendly demeanor as they arrive at the dental office. - Answer phone calls,...

  • Admin Supervisor

    1 week ago

    Olds, Canada Infomaster Tech Full time

    Job Title: Supervisor **Duties**: - Coordinate and oversee projects to ensure timely completion and adherence to quality standards - Provide guidance and support to team members, including training and performance evaluations - Manage office operations, including scheduling, filing, and record-keeping - Assist with dental receptionist duties, such as...

  • Office Administrator/receptionist

    2 weeks ago

    Olds, Canada Cap Solar Pumps Ltd. Full time

    **Job Summary** **Duties** - Oversee daily office operations and ensure a productive work environment. - Handle vendor management, including procurement/inventory management. - Maintain organized filing systems for documents and records, ensuring easy access for all team members. - Provide clerical support, including data entry, scheduling appointments, and...