Waterloo Kia

9 hours ago

Waterloo, Canada Waterloo KIA Full time

**What we offer**:
The best work environment in town You'd be part of a high performing team that is always focused on customer experience. The teamwork and atmosphere you'll find when working at our smaller family owned dealer group can't be matched.
- Ability to inspire and lead a team through goal setting and coaching.
- In depth knowledge of the internal workings of an automotive aftersales department.
- Excellent interpersonal, management, and customer service skills are essential.
- Creating a customer focused environment and continuously working to improve the customer’s experience.
- Ability to develop a service marketing plan and adapt it to changing circumstances.
- Advanced knowledge of automotive technical repair procedures and processes.
- Ability to forecast goals for sales, GP and key expenses. Monitor service department financials and adjust as required.
- Ability to fill in as a Service Advisor as required.
- Minimum 5 years of experience in Automotive aftersales.
- Supervisory experience required.
- CDK experience an asset.
- Warranty claiming experience an asset.

Strong benefits package and RRSP program. Compensation will be in line with experience.

Kitchener Kia is part of the Alkier Motor Sports dealer group.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Service advising: 2 years (preferred)
- Automotive: 5 years (required)
- Management: 2 years (preferred)

Licence/Certification:

- Drivers license (required)

Work Location: One location

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