Careers Hub Team Lead

Position Information

**Position Number**
- L00052**Position Title**
- Careers Hub Team Lead**Division/Portfolio**
- Community Engagement & Careers**Department/Program**
- Careers Hub**Location**
- Kelowna**Other Flexible Work Options**
- Any Okanagan College Location**Your Opportunity**Functions and Duties**
- 1. Supervises all regular and non-regular Careers Hub team members:

- a. Prioritizes and assigns work on a daily basis;
- b. Schedules additional staff as required;
- c. Addresses and resolves day-to-day work issues;
- d. Assists the Dean, Community Engagement & Careers with performance management and interpersonal conflict issues within the department;
- e. Supports the recruitment and training process for regular and non-regular employees;
- f. Assists Dean, Community Engagement & Careers with employee performance appraisals.
- 2. Responsible for overall completion, quality, accuracy, appropriateness, and standards compliance for the team’s work performed within the Careers Hub unit
- 3. Approves unit activity schedule updates and manages change requests to Careers Hub system, resources, and events
- 4. Performs, trains, and mentors others in the Careers Hub functions, including:

- a. Managing Careers Hub online system access as directed
- b. Responding to student/ employer/ instructor/ staff/ leadership inquiries
- c. Providing online information resources and social promotion
- d. Processing and monitoring online job postings, processing and monitoring WIL (including Co-operative Education) pathways, coaching and training activities,
- e. Developing and monitoring metrics and producing regular reports as directed by the Dean
- f. Liaising with provincial and national post-secondary Careers WIL groups
- 5. Responsible for the development and maintenance of the Careers Hub operational and project work plans including resource allocation, planning, scheduling, change management, ongoing improvements, and evaluation in collaboration with the Department Administrator and Dean- 7. Assists the Dean and college leadership to determine and execute on short and long-term WIL and Career Development strategy, select approaches, platforms, technologies, and services to meet strategic direction and future need, provide input and recommendation for innovation, operational efficiency, and service excellence
- 8. Recommends resource requirements necessary to support execution of work plans and projects.
- 9. Performs other duties as assigned**Education and Experience**
- Graduation from a four-year university/college program related to Career Development, Human Resources, Education, Counselling, Social Sciences, or another related program. Plus a minimum of 4 years progressive and directly related leadership experience. Prior experience as a team lead an asset. Extended training or certifications in team work, equity and diversity, Indigenous relationships and reconciliation, program development, evaluation, project management, adult training, career development, or human resources would be an asset. Experience working in Post-Secondary Education environment, or with large Careers or Jobs online systems such as Simplicity would be an asset.**Skills and Abilities**
- Strong team leadership abilities including: interpersonal communication, organization, conflict resolution, consensus-building, change management, interdisciplinary team work, relationship management- Strong operational and project skills including: critical thinking, planning, analytical, written communication, project management, risk management, engagement, policy and procedure development, implementation, evaluation
- Strong engagement abilities including: planning, organizing, leading, facilitating, and documenting online and in person engagement activities and events
- Ability to define, apply, promote, and advocate for WIL and Career Development best practices, college standards, EDISJ principles, Reconciliation, and quality standards within the team
- Leads by example, creates positive team culture, demonstrates engagement and service excellence
- Exceptional analytical, troubleshooting, and problem-solving skills, ability to investigate, assess, and escalate issues and problems
- Keen attention to detail and a quality driven mindset

**Preferred Qualifications**
- Graduation from a four-year university/college program related to Career Development, Human Resources, Education, Counselling, Social Sciences, or another related program. Plus a minimum of 4 years progressive and directly related leadership experience. Prior experience as a team lead an asset. Extended training or certifications in team work, equity and diversity, Indigenous relationships and reconciliation, program development, evaluation, project management, adult training, career development, or human resources would be an asset. Experience working in Post-Secondary Education environment, or with large Careers or Jobs online systems such as Simplicity would be an asset.**Des