Store Manager

**Shop Makers is home for Handmade and Local in Canada**

This is an exciting opportunity to join the growing team at Shop Makers Be a part of our unique retail model where local artisans rent a shelf space in our stores, and in exchange, they keep 100% of their sales If you’re passionate about shopping local, you’ve come to the right place.

Shop Makers is looking for a **full time Store Manager.**We are looking for applicants who value what we value - a memorable customer experience and community connections. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals.

Our goal is to foster an inclusive, equal-opportunity workplace representative of our diverse customers and makers. We believe that employing people with different backgrounds, perspectives, and skills not only creates a better employee experience, but makes for a more successful organization.

WHO WE ARE LOOKING FOR:

- Enthusiastic, friendly, creative, and passionate about customer service
- Energized by a fast-paced workplace
- Enjoy taking initiative and working independently
- Highly dependable
- Reliable means of transportation to our new Upper Canada Mall location
- Inspired to create meaningful connections with customers, makers and the community

**PLEASE INCLUDE A PERSONAL MESSAGE AS TO WHY YOU ARE INTERESTED IN THE JOB THANKS :)**
*We will not look at applicants that do not include a cover letter*

**RESPONSIBILITIES AND DUTIES**:

- Recruitment and onboarding of new makers. Although sales are important, the recruitment of vendors will be your main focus.
- Assisting new makers during their move in, and data entry/updates to keep track of all makers in store.
- Hiring and training of new team members & scheduling in order to ensure the store is fully staffed at all times
- Learning about makers’ products and sharing your expertise with customers
- Resolving issues effectively at store level in a timely and positive manner
- Processing point of sale transactions quickly and accurately
- Staying current, understanding and communicating Shop Makers’ policies as well as the wide range of services and events offered
- Ensuring the store is visually appealing and fulfills company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays

**RETAIL SALES SKILLS AND QUALIFICATIONS**:

- High school diploma, GED, or equivalent
- Knowledge of customer service principles and processes
- 2+ year experience in sales, retail, or customer service environments
- Business administration proficiency a plus
- Experience in team leadership & facilitation of work

**PERKS**
- Health Spending account for store management
- Quarterly bonus tied to store sales performance
- Easy going and positive work environment
- **Starting pay $24/hr**

**STORE HOURS**:

- **Monday to Saturday 10a-8p**:

- **Sunday 11a-7p**

**FLEXIBLE SCHEDULE PROVIDED**
- **One weekend availability day required**:

- Flexible 6-8 hour shifts

**SOUND LIKE YOU? APPLY NOW**

**Include a cover letter -**We want to get to know you better, tell us a little bit about yourself What do you like to do for fun, what are your passions, what about Shop Makers interests you? - we will only look at applicants that include a cover letter.

We’d like to thank everyone who applies, we hire based on qualifications, merit and business needs. We strive to develop, retain, and celebrate our teammates.

Note: if you require assistance or accommodation please let us know.

Makers offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

**Job Types**: Full-time, Permanent, Casual

Pay: $24.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care
- Store discount

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- What interests you about this position with Shop Makers?

**Education**:

- Secondary School (preferred)

**Experience**:

- Leadership: 1 year (required)
- Retail sales: 2 years (required)

Work Location: In person

Application deadline: 2025-06-03
Expected start date: 2025-06-23